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Mercedes-Benz of Columbus
Columbus, GA
1,582 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,582 reviews
April 16, 2021
I brought my 2008 E350 from Atlanta. I will continue to bring my car to Columbus. I'm very satisfied with the repairs and service. It was well worth it to come to Columbus. Thanks bring my car to Columbus. I'm very satisfied with the repairs and service. It was well worth it to come to Columbus. Thanks More
by chazzzthomas
Verified CustomerEmployees Worked With
Jerry McIntyre, Tyler Knowles
April 16, 2021
Mercedes of Columbus has a great service department. The service department is pleasant to work with, friendly and courteous. Technicians working on the vehicles are trained and do a good job. I rarely ever service department is pleasant to work with, friendly and courteous. Technicians working on the vehicles are trained and do a good job. I rarely ever in 35 years have had a repeat on service work for the same problem. More
by RAGMOP11
April 14, 2021
Troy and his team are simply amazing. They are the best. I own Different vehicles and Ram, Nissan and Toyota’s service department can’t hold a candle to this team. I own Different vehicles and Ram, Nissan and Toyota’s service department can’t hold a candle to this team. More
by stout5574
Employees Worked With
Other Employees :
Troy Reed, Jerry McIntyre, Tyler Knowles
April 13, 2021
We were out of state in our RV when our problem occurred. They took us in and had us back on the road in a matter of hours. Everyone was fantastic. They took us in and had us back on the road in a matter of hours. Everyone was fantastic. More
by LELABUSCEMI
Employees Worked With
Can't remember names, but everyone I encounter in the service Dept was friendly, helpful and very responsive.
April 13, 2021
Excellent Customer Services. I was very please with the friendliness and the positive vibe of this dealership. Joshua was very helpful in my decision making on purchasing my vehicle. friendliness and the positive vibe of this dealership. Joshua was very helpful in my decision making on purchasing my vehicle. More
by DGAILLARD
April 11, 2021
Joshua.wasn't trying to sell me a car he just guiided me Joshua.wasn't trying to sell me a car he just guiided me and the right duration felt comfortable to come to him. Awesome. J Joshua.wasn't trying to sell me a car he just guiided me and the right duration felt comfortable to come to him. Awesome. J More
by csc.lig
Employees Worked With
April 10, 2021
Evelyn made our buying process so easy and comfortable. She was very down to earth and friendly. I highly recommend shopping for your next vehicle at this location. She was very down to earth and friendly. I highly recommend shopping for your next vehicle at this location. More
by carolroberts717
Employees Worked With
April 09, 2021
I was lost in the operation of my controls with my vehicle. The service department were very professional and helpful helping me understand my vehicle operations. I look forward to my next visit. High vehicle. The service department were very professional and helpful helping me understand my vehicle operations. I look forward to my next visit. Highly recommended. More
by hlwill2
April 09, 2021
Awesome experience as usual! Tyler does a great job of keeping me informed and abreast of what's going on with my can. Overall... quality customer service! keeping me informed and abreast of what's going on with my can. Overall... quality customer service! More
by herman.lewis
Employees Worked With
Tyler Knowles
April 09, 2021
Responsive, authentic interest in serving the customer's needs. Refreshing change from the impersonal treatment of other dealerships. I look forward to having my vehicle serviced. needs. Refreshing change from the impersonal treatment of other dealerships. I look forward to having my vehicle serviced. More
by joe.schwoebel
Employees Worked With
Tyler Knowles
