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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,581 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,581 reviews

May 05, 2021

I recommend this dealership because of its location, availability of new and used cars. I was pleasantly greeted and felt welcome. The dealership is very inviting and clean. Great professional employ More

by acmazyck8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2021 -

Mercedes-Benz of Columbus responded

Acmaxyck8, thank you for taking the time to write a review! We hope we can turn these 3.8 overall stars into 5. We want to hear from you—please give Richard Joyner, General Manager, a call when you can at 706.256.6100. We look forward to hearing from you soon!

May 04, 2021

This was our 3rd time car buying experience with Josh. We love his service and the dealer s service. We will be back again for sure More

by AMBER282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2021 -

Mercedes-Benz of Columbus responded

That is so amazing to hear, AMBER282! Thank you so much for taking the time to share your feedback about Josh. It's great to know that we continue to provide our customers with everything they need. We look forward to serving your needs again in the future :)

May 03, 2021

Great customer service. Made me feel welcome and also Lizzy was great. Took her time out to explain everything to me. Would recommend this place. More

by ANITAGOLDEN305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2021 -

Mercedes-Benz of Columbus responded

Thank you for your review and recommendation, ANITAGOLDEN305! We always strive to meet and exceed the expectations of all of our guests and are happy to hear that Lizzy provided a great experience for you. We look forward to your next visit and wish you a wonderful 2021!

April 30, 2021

When it’s time for my Benz to get serviced, I have always had a good experience with my Mercedes Dealership, happy to be apart of the family... More

by DRAKE_MARYLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed
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Apr 30, 2021 -

Mercedes-Benz of Columbus responded

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; we look forward to servicing your needs again in the future!

April 30, 2021

My 2021 GLS has the check engine light on since I bought in Dothan. We brought it to Columbus, from Leesburg (84 miles away) and left it overnight. We thought it was fixed, only to have the check engine lig More

by andre.charlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Knowles
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Apr 30, 2021 -

Mercedes-Benz of Columbus responded

Dear Andre.charlton - We appreciate your comments, and take very seriously our responsibility and dedication to our customers. Your comments raise concerns that we would like to address in order to ensure you and your vehicle are properly cared for, and our quality of service is continually improving. If you would please contact our General Manager, Nadie Martin, at (706) 256-6100; we would appreciate it. Thank you and we hope to hear from you.

April 29, 2021

Everyone at the dealership was friendly and helpful. My sales representative was knowledgeable and helpful. It was a swift and nice experience. The business office representative was efficient and very pl More

by pat.cherry
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Blauvelt
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Apr 29, 2021 -

Mercedes-Benz of Columbus responded

Pat.cherry, thank you very much for taking the time to write about your experience! We are glad your expectations were met and wish you many happy miles in your new Mercedes-Benz. Please feel free to reach out if there is anything else we can do for you!

Apr 29, 2021 -

pat.cherry responded

Thanks again and will remember to get in touch if I have a question

April 27, 2021

Great service , friendly and extremely helpful. Throughout the process everyone was so kind and truly made me feel valued each and every step of the way. More

by DJC282001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
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Apr 28, 2021 -

Mercedes-Benz of Columbus responded

Thank you for your kind comments about our staff, DJC282001. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Please let us know if there's anything else we can do for you, Thank you for the feedback.

April 27, 2021

Thankful for the service and valet team for their prompt and courteous service. As a healthcare worker it is hard to leave work but they help make car service possible and it is very much appreciated! Thank More

by brhoven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Knowles
Report | Print
Apr 27, 2021 -

Mercedes-Benz of Columbus responded

Our team appreciates your kind words, and are so glad to hear that your service experience met your expectations, brhoven! We truly care for our clients and are delighted to know that our dedication shows. We look forward to your next service, and thank you again for the review!

April 27, 2021

Worked with Josh and he was awesome! He was very patient with us, followed up and made sure we had everything we needed when buying our van. I would recommend him to anyone looking for a vehicle. I normally More

by TGRC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2021 -

Mercedes-Benz of Columbus responded

Thanks a bunch for your kind words, TGRC! We are so happy to hear that you had a great experience with Josh, and we will be sure to make sure to pass on the kind words to him! It's reviews like this that make us excited to come into work every day. We look forward to seeing you again in the future!

April 27, 2021

We were assisted by Angie, exceptional customer service, she was patience, very knowledgeable about the vehicle we purchased, she also sold us our first Mercedes! More

by FLOYDD6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Braid
Report | Print
Apr 28, 2021 -

Mercedes-Benz of Columbus responded

Thank you FLOYDD6, for sharing! We truly appreciate your feedback and are glad that Angie was able to help make your experience pleasant. We hope to work with you again in the future!

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