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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,581 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,581 reviews

May 11, 2021

I called and spoke with service to get a price for changing my air filter for my cabin area. So helpful and went to make sure a tech would be there after 5. And told me I could Come in. Amazing custo More

by marthajohnson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
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May 11, 2021 -

Mercedes-Benz of Columbus responded

Thank you Marthajohnson3 for taking the time to share! We are happy to hear about your great experience with our staff. We look forward to your next visit!

May 10, 2021

Great team in Columbus, worth the drive. Great service and attention to detail. Thank you and look forward to buying our next car there. Danny W. Knoxville, TN More

by danny.warrick
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2021 -

Mercedes-Benz of Columbus responded

Thank you, Danny, for sharing about your experience with our sales department! We are delighted to hear that you came all the way from Knoxville, TN, and will consider buying from our dealership again in the future. Until then, we wish you many happy miles in you new Mercedes-Benz!

May 08, 2021

Evelyn Tolbert was my sales woman and she did an excellent job making sure that I was satisfied! She kept me informed with everything! She made my purchase an ease!! Great job Evelyn!! (100 stars) More

by tashonnan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2021 -

Mercedes-Benz of Columbus responded

Tashonnan, thank you for the 5-star review! We are thrilled to hear about your pleasant experience with Evelyn, and we will be sure to pass on the kind words. Wishing you many happy miles!

May 07, 2021

I received quality customer service from this dealership. They were attentive and very professional. Tyler continues to be a great asset to this team and does an excellent job! More

by herman.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Knowles
Report | Print
May 07, 2021 -

Mercedes-Benz of Columbus responded

We truly appreciate your feedback about Tyler and service you received, herman.lewis! We will be sure to pass on the kind words and we look forward to seeing you during your next visit. Until then, have a wonderful 2021!

May 07, 2021

Issue- Dead battery and supporting systems. Mercedes help dispatched 2 wreckers which I refused to allow to tow. Mercedes should have known the problem and dispatched the service manager immediately. I hav More

by LEWISEDMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed
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May 07, 2021 -

Mercedes-Benz of Columbus responded

Thank you for your patience, LEWISEDMM, and for your candid feedback about Mercedes-Benz USA Roadside Assistance. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you due to Roadside Assistance. We have filed a report with the Roadside Assistance Department at Mercedes-Benz USA, to help them better understand how to improve their service. Please don't hesitate to reach out to us if there is anything else we can do for you. We wish you many happy miles in your Mercedes-Benz and hope you have a wonderful 2021.

May 07, 2021

Everyone was very helpful with our repair/replacement. Tyler kept us informed and aware of the shipping requirements and timeline. We were very happy with the service they provided. More

by JCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt, Tyler Knowles
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May 10, 2021 -

Mercedes-Benz of Columbus responded

JCM, We're happy to hear you had a great experience with Tyler and the rest of our service personnel. Thanks for sharing! We hope you to see you at your next service visit :)

May 07, 2021

Service completely timely. Dealership conveniently located. Friendly service. Service was completed to my satisfaction. Car was returned clean and felt taken care of. Would certainly recommend this More

by edwards8798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
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May 10, 2021 -

Mercedes-Benz of Columbus responded

We're glad to hear that you were very satisfied with our services. Thank you for your business and the recommendation. Wishing you a wonderful 2021!

May 06, 2021

The scheduling was easy, timely, and helpful. The appointment was handled in a timely and efficient manner. The wait in the customer waiting area was pleasant. The interaction with the employees of More

by bamcinnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre, Tyler Knowles
Report | Print
May 07, 2021 -

Mercedes-Benz of Columbus responded

Bamcinnis, we are happy to hear that our entire Mercedes-Benz of Columbus team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope to see you again in the future!

May 05, 2021

Angie made me and my wife feel so comfortable with our automobile purchase. She is truly the best sales representative since sliced bread. 5 stars! More

by Earl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
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May 05, 2021 -

Mercedes-Benz of Columbus responded

Earl, we are delighted to hear about you and your wife's experience with Angie :) We will be sure to pass on the kind words to her. Wishing you many happy miles!

May 05, 2021

I highly recommend this dealer. We broke down, and they took us in even without an appointment. They even got us running in one day. More

by steve@getouttolivemusic.com
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2021 -

Mercedes-Benz of Columbus responded

We truly appreciate your feedback steve@getouttolivemusic.com, and are glad that Lizzy and our service team, were able to get you back up and running! Please feel free to reach out to us if there is anything else we can do for you! Wishing you a wonderful 2021!

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