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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,581 reviews

May 19, 2021

Efficient. Quick. Service extraordinary. They never disappoint. Great dealership. Friendly. Door to door pick up and delivery. Text notification of additional work. Easy to pay. More

by patsileo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
May 19, 2021 -

Mercedes-Benz of Columbus responded

Thank you for your feedback, patsileo. We truly are committed to ensuring the satisfaction of our customers and are happy that you had a positive experience. Please let us know if there is anything else we can do for you. We look forward to seeing you again in the future!

May 19, 2021

The reason I return for my maintenance is due in large part to how I am treated. Lizzie is my trusted advisor and she’s smart! More

by ssnbrry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Mercedes-Benz of Columbus responded

Thanks a bunch for your kind words about Lizzie. It's reviews like this that make us excited to come into work every day. We look forward to seeing you at your next visit, and please reach out if there is anything else we can do for you in the meantime!

May 19, 2021

Cannot say enough great things about Jerry & Rene! Stellar examples of great customer service! I did not buy my car here but they treated me as though I did More

by DEB.MITCHELL1013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Garcia, Troy Reed, Jerry McIntyre, Tyler Knowles
May 19, 2021 -

Mercedes-Benz of Columbus responded

DEB.MITCHELL1013, we truly appreciate your feedback and are glad that both Jerry and Rene were able to provide a wonderful experience for you! We hope to work with you again in the future. Please don't hesitate to reach out if there is anything else we can do for you!

May 18, 2021

Great experience, helpful and knowledgeable staff. Much better than my last new-car buying experience elsewhere. Will definitely come back for service and my next new car. More

by zaphodau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much zaphodau for taking the time to share! We are happy that you had a wonderful experience and look forward to seeing you in the future. Wishing you many happy memories in your new Mercedes-Benz!

May 18, 2021

Tyler did and EXCELLENT job assisting me with my recall. He was helpful and very friendly. I look forward to having him help us with out future services. More

by jaradu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Knowles
May 19, 2021 -

Mercedes-Benz of Columbus responded

Jaradu1, we are thrilled to hear about your experience with Tyler! Thank you for sharing; we will be sure to pass on the kind words! We look forward to seeing you at your next visit.

May 16, 2021

Evelyn, is one of the most customer oriented, professional sales Representatives I have ever been associated with during an automobile purchase. She was knowledgeable, thorough and pleasant. A t More

by Rseay6316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much Rseay6316 for taking the time to share about your experience with Evelyn! We are delighted to hear that you were satisfied with your experience. Please let us know if there is anything else we can do for you!

May 13, 2021

I bought a pre owned 2017 BMW GT from Evelyn Tolbert at Mercedes-Benz of Columbus over the internet and arranged pick up the next day. In my 56 years of interactions with car dealerships this is by far the More

by RussM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Mercedes-Benz of Columbus responded

RussM, we truly are committed to ensuring the satisfaction of our clients, and are happy that you had a positive experience with Evelyn and Debi. It's reviews like this that make our jobs so rewarding. Thank you for driving all the way to Columbus to purchase your vehicle. We will be sure to pass on your kind words and hope to see you again in the future! Wishing you safe travels!

May 11, 2021

Definitely recommend going to see Evelyn! Evelyn is very patient and knowledgeable. Provides exceptional customer service and makes your car shopping experience smooth and enjoyable. More

by Crystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for the review Crystal. We are delighted to hear about your experience with Evelyn and will be sure to pass on the kind words to her. Wishing you many wonderful miles!

May 11, 2021

EXCELLENT, would highly recommend. We live in Rome, Ga and decided to go to Columbus to do business with them!! So happy with our purchase and experience. We can’t say enough good things about Evelyn, Sh More

by Candi wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Mercedes-Benz of Columbus responded

We truly appreciate your feedback Candi, and are glad to hear about your excellent experience with Evelyn! Thank you for coming all the way from Rome, GA to do business with us. We hope you will consider purchasing from us again in the future. Until then, we wish you many happy miles in your new Mercedes-Benz!

May 11, 2021

Jerry did a great job he was very professional and answered all of my questions. Everyone at the dealership I had contact with was very friendly and professional More

by ronmeares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
May 11, 2021 -

Mercedes-Benz of Columbus responded

Thank you for the 5-star review! We will be sure to pass on the kind words to Jerry and the rest of our staff :)

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