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Mercedes-Benz of Columbus
Columbus, GA
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,580 reviews
June 07, 2021
Great sales experience. Found the SUV color/extras we wanted.and had it delivered to Columbus within 1 day. Sales person gave great explanation of all new systems onboard. wanted.and had it delivered to Columbus within 1 day. Sales person gave great explanation of all new systems onboard. More
by jwilkoff44
Verified CustomerEmployees Worked With
Richard Joyner, Bob Blauvelt
June 04, 2021
My car is still squeaking. This is the third time I had my car in for the same problem, each time they tell me the car was test driven and wasn't squeaking. my car in for the same problem, each time they tell me the car was test driven and wasn't squeaking. More
by abbyglover_1
Employees Worked With
June 04, 2021
The staff is prompt, friendly, and courteous. Service delivered as promised when promised. A service department you don’t mind going to in the future delivered as promised when promised. A service department you don’t mind going to in the future More
by SUZTAY
June 03, 2021
My Sale person was Great, He done a wonderful job of answering every question that i had for him. I love my New Marcedes-Benz!!!! answering every question that i had for him. I love my New Marcedes-Benz!!!! More
by Miss Quell
Employees Worked With
June 03, 2021
VERY GOOD. The cleaning I requested was excellent. Could not tip the person because he used a different instant pay, I use Apple pay. Will double his tip next time as I do not carry cash, ONLY AX an Could not tip the person because he used a different instant pay, I use Apple pay. Will double his tip next time as I do not carry cash, ONLY AX and Apple Pay and service could not give me cash back on my bank card. Your clean crew is excellent, More
by shushu.01
Employees Worked With
FORGOT, BUT NOT LISTED? JERRY MAYBE
June 02, 2021
my service provider was nice and helpful the wait time was less than 2 hours which was great. with what i hade done to my Mercedes thank u so much was less than 2 hours which was great. with what i hade done to my Mercedes thank u so much More
by annkerney
Employees Worked With
June 01, 2021
My sales person was the best, Earnest. He was very nice and helpful. However, the sales manager was difficult to work with and I probably will not be back. and helpful. However, the sales manager was difficult to work with and I probably will not be back. More
by bethanymullin
Employees Worked With
May 31, 2021
Have been dealing with this department for 6 years now and always get excellent service. Have been especially pleased with the service received from Elizabeth Enix. and always get excellent service. Have been especially pleased with the service received from Elizabeth Enix. More
by lambnoli
Employees Worked With
May 28, 2021
From the moment that inquired about the vehicle, to the time of the purchase, Mercedes-Benz of Columbus treated me with professionalism, respect and kindness. time of the purchase, Mercedes-Benz of Columbus treated me with professionalism, respect and kindness. More
by nmorris
May 26, 2021
The Customer Service and care of my vehicle was phenomenal. The wait time for my vehicle to get repaired was not long at all. They did a great job! phenomenal. The wait time for my vehicle to get repaired was not long at all. They did a great job! More
by wattss
Employees Worked With
Troy Reed
