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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,580 reviews

July 06, 2021

I love Mercedes Dealership of Columbus. The sales department is great with helping u find a car you'll love. I love that they were very knowledgeable about the car I decided to purchase. More

by Trina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Mercedes-Benz of Columbus responded

Thank you Trina, for the feedback about your sales experience! Please let us know if there is anything else we can do for you!

July 05, 2021

Great dealership, friendly staff. And most of all a clean waiting area. Timely waiting period. I have been a loyal customer for several years. By More

by REEREE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for your loyalty and feedback! We appreciate your business and look forward to your next service!

July 02, 2021

Awesome customer service! Very attentive and prompt… Tyler is great! More

by herman.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 02, 2021 -

Mercedes-Benz of Columbus responded

Thank you for the feedback Herman.Lewis! We look forward to seeing you at your next visit!

June 30, 2021

Great company to deal with. Was in and out with no problems More

by marksallen22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mercedes-Benz of Columbus responded

Thank you for sharing about your experience! We wish you many happy miles!

June 30, 2021

My wife and I had a great experience with the sales team at the dealership. Rick was very patient and helped us find exactly what we were looking for. I would highly recommend him and the sales team at Me More

by bjsacousti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing about your sales experience with Rick and our sales department. We are delighted to hear we were able to find the vehicle you were looking for and wish you many happy miles!

June 29, 2021

Service was quick and smooth. Excellent communication with technician and he was very knowledgeable about Mercedes mechanics and service recommendations. More

by TRVSSTOKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Home service technician
Jun 29, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much TRVSSTOKES for the feedback about our service department and technicians. Please let us know if there is anything else we can do for you!

June 29, 2021

great experience, I felt comfortable purchasing a car on my own for the first time. More

by DUKECARTLEDGE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for the feedback! We will be sure to pass on the kind words to Earnest :)

June 28, 2021

Excellent quality work but no military discount and they asked me for about 40 per cent more than RBM Mercedes Benz of Atlanta for service work, they refused to match prices but both are authorized Mercedes More

by JAYBYRDCARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Tyler Knowles
Jun 28, 2021 -

Mercedes-Benz of Columbus responded

JAYBYRDCARROLL, thank you for taking the time to share about your experience with our service department. We aim to provide excellent, quality service and sincerely appreciate your feedback. Every Mercedes-Benz dealership, sets their own price on services and repairs based on the cost of parts, labor and market conditions. It's reviews like yours, that help us understand areas that we can improve upon. We will be sure to take this into consideration for the future. Again, thank you for the feedback.

June 25, 2021

My service experience was excellent, from the ease of scheduling an appointment to the actual servicing of my car. More

by doncook1cav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Mercedes-Benz of Columbus responded

Doncool1cav, we really appreciate the feedback! Thank you for sharing!

June 25, 2021

Since dealing with Mercedes of Columbus I had good service. The service department is alway courteous and willing to resolve my issue. Very good service. More

by emitbsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Jun 28, 2021 -

Mercedes-Benz of Columbus responded

Thank you emitbsam, for the feedback about our service department. Please don't hesitate to reach out if there is anything else we can do for you!

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