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Mercedes-Benz of Columbus
Columbus, GA
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,580 reviews
July 23, 2021
The team in the service department did an outstanding job correcting the issues with my vehicle. They kept me informed and were very informative as to the process. Awesome job by all. correcting the issues with my vehicle. They kept me informed and were very informative as to the process. Awesome job by all. More
by stout5574
Verified Customer
July 22, 2021
Evelyn was great to work with. She was prompt in responding to our questions and went above and beyond to ensure that we were satisfied. responding to our questions and went above and beyond to ensure that we were satisfied. More
by bookerdeannes
Employees Worked With
July 20, 2021
Definitely had a Good experience with Rick Gilbert and Debi Lewis...I came down to Georgia for vacation and ended up getting a brand new GLA 45 AMG..I really want to Thank Y'all for making my vacation, Debi Lewis...I came down to Georgia for vacation and ended up getting a brand new GLA 45 AMG..I really want to Thank Y'all for making my vacation, the one i will never forget...Southern Hospitality to the Fullest!!! More
by rahkilo.rh
July 20, 2021
Fixed what was wrong!! With no hassle, friendly service Also discovered the problem on a visit to take my wife's car for normal service. Also discovered the problem on a visit to take my wife's car for normal service. More
by LRAYVINSON
Employees Worked With
July 18, 2021
Evelyn was wonderful to work with. She was professional and kind and never made me feel pressured. More importantly even though the sale fell through she was very understanding and never made me feel bad. and kind and never made me feel pressured. More importantly even though the sale fell through she was very understanding and never made me feel bad. Truly a joy to work with More
by Lewis
Employees Worked With
July 17, 2021
Pleased with the friendly staff and management. Excellent personal service provided by our salesperson. She went to extra effort to provide updates and to deliver the car to us. personal service provided by our salesperson. She went to extra effort to provide updates and to deliver the car to us. More
by Customer
July 15, 2021
Great customer service! They called and gave me updates every day or so. everything was fixed in a timely manner. they did a great job! every day or so. everything was fixed in a timely manner. they did a great job! More
by moodyk
July 12, 2021
Above and beyond service, excellent communication by incredible, caring and knowledgeable staff, and I highly recommend to anyone looking for fast, reliable service on their Mercedes. incredible, caring and knowledgeable staff, and I highly recommend to anyone looking for fast, reliable service on their Mercedes. More
by DC
Employees Worked With
July 11, 2021
The service was excellent; however, I don't think it really needed an oil change right now. Plus the tire pressure indicator light came on requiring attention. Otherwise, I was very satisfied!! Espe really needed an oil change right now. Plus the tire pressure indicator light came on requiring attention. Otherwise, I was very satisfied!! Especially, given a ride home and then the pickup. Thanks! More
by hinton.LENORA
July 07, 2021
I had a great experience with the purchase of my new car from Mercedes Benz of Columbus. Evlyn was very helpful and made sure I was a satisfied customer. from Mercedes Benz of Columbus. Evlyn was very helpful and made sure I was a satisfied customer. More
by dontavius1906
Employees Worked With
