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Mercedes-Benz of Columbus
Columbus, GA
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,580 reviews
August 07, 2021
Excellent customer service, mr. Earnest was very professional, knowledgeable and patient, we would recommend him to anyone. Mr. Earnest is a great asset to your company. professional, knowledgeable and patient, we would recommend him to anyone. Mr. Earnest is a great asset to your company. More
by shynitacollins
Verified CustomerEmployees Worked With
August 06, 2021
Very quick repair. Great service! I was kept informed of service progress by service representative and link. Everyone made it a pleasant experience which helped immensely. of service progress by service representative and link. Everyone made it a pleasant experience which helped immensely. More
by GRABEPC
August 06, 2021
I had a great experience. Everyone was very friendly. Joshua was fantastic! He was very patient and did a thorough job of explaining the car. Joshua was fantastic! He was very patient and did a thorough job of explaining the car. More
by Judy
August 03, 2021
Good service this was my A service so pretty new to me didn’t know what to expect but I would recommend to anyone. Very friendly staff. didn’t know what to expect but I would recommend to anyone. Very friendly staff. More
by zonia_knght
Employees Worked With
Not sure who I worked with
August 03, 2021
Very thorough, excellent, and prompt service. Evelyn is a service super star. From the selection of the vehicle, trade in logistics, and financing - very good experience working with Columbus Mercedes and Ev service super star. From the selection of the vehicle, trade in logistics, and financing - very good experience working with Columbus Mercedes and Evelyn in particular. More
by edfrazelle
Employees Worked With
August 03, 2021
Evelyn has been great! We were pleasantly shocked that we found such a nice used car at such a reasonable price. We will definitely recommend> found such a nice used car at such a reasonable price. We will definitely recommend> More
by jerry.scarborough
Employees Worked With
August 03, 2021
They communicating skills are not good at all by meaning not letting a customer know what to expect and how long it may takes to fix the problem. They do not treat our customers the same I’ve seen this wit not letting a customer know what to expect and how long it may takes to fix the problem. They do not treat our customers the same I’ve seen this with my own eyes More
by MONICA2211
Employees Worked With
August 03, 2021
No pressure sales! Malcolm our sales Advisor was very laidback. We arrived close to close and he waited on us. Great experience! Thumbs up!l laidback. We arrived close to close and he waited on us. Great experience! Thumbs up!l More
by treyfolmar
July 30, 2021
Malcolm provided me with continuous updates on the status of the vehicle I ordered. I highly recommend him to anyone seeking to purchase a new vehicle... WW of the vehicle I ordered. I highly recommend him to anyone seeking to purchase a new vehicle... WW More
by WILLIEW651
Employees Worked With
July 24, 2021
Amazing experience. Evelyn in Columbus was wonderful she brought the paperwork to our home after work. Could noy be more pleased will sales experience!!!!!!!!!!!!! She also brpught the car to my house to t brought the paperwork to our home after work. Could noy be more pleased will sales experience!!!!!!!!!!!!! She also brpught the car to my house to test drive it More
by csharman1
Employees Worked With
