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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,580 reviews

October 06, 2021

The service department is the best. Keep up the good work. I am a GM of a dealership and I have also loved the way this dealership does business. More

by alan.grahamanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Mercedes-Benz of Columbus responded

Alan.grahamanderson, thank you so much for the feedback about our dealership! We are truly delighted to hear about your experience with our service department and will be sure to pass on your kind words. Please don't hesitate to reach out if there is anything else we can do for you!

October 05, 2021

My car is driving so crazy, my tire pressure was on when I went and still was on when they finished never will I go back worst $609 I ever spent I feel like all they did was reset my service light More

by hkendashus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lizzy Spitzmiller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Mercedes-Benz of Columbus responded

Dear hkendashus, we truly value your feedback and would like to speak with you in more detail about your experience. Please give our Service Manager, Nadie Martin, a call at your earliest convenience at (706) 256-6100. We hope to hear from you soon!

October 04, 2021

Great work, I was not able to take my car to the dealer, so they came to me. I didn't have to wait to long the service man was very nice and I appreciate that. More

by cynt
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Mercedes-Benz of Columbus responded

Thanks so much for your feedback cynt! Please let us know if there is anything else we can do for you!

October 02, 2021

Great experience. We've used this dealership for maintenance on our previous Mercedes & service has always been great. We checked several dealerships & had some trouble finding an available new car. More

by CaptainBobPhillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Mercedes-Benz of Columbus responded

CaptainBobPhillips, thank you so much for your feedback about Evelyn and the rest of our dealership! We are delighted to hear about your previous, and most recent, experiences. Thank you for your business. Please don't hesitate to reach out if there is anything else we can do for you. We look forward to seeing you at your next service visit!

October 01, 2021

We appreciate Joshua's honesty and genuineness. He always work to support the customer! We will recommend him and continue to work with him. More

by TMONTGOMERY2
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Mercedes-Benz of Columbus responded

Thank you TMONTGOMERY2 for taking the time to share your feedback about Joshua. We will be sure to pass on the kind words. Wishing you many happy miles!

September 20, 2021

no hassle...was in and out quick...very polite and friendly...would highly recommend them More

by jillpayton62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
Sep 20, 2021 -

Mercedes-Benz of Columbus responded

Jillpayton62, thank you for the feedback about your sales experience and for the recommendation! Please let us know if there is anything else we can do for you!

September 17, 2021

Very pleased with service turnaround time and quality of work They’ve always done exactly what they said they would in the amount of time they said it would be More

by lgc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mercedes-Benz of Columbus responded

Thank you very much, Igc0, for taking the time to provide feedback about your experience. Please let us know if there is anything else we can do for you!

September 12, 2021

We couldn’t imagine having a better buying experience than we did with Evelyn. The entire process felt relaxed but professional, honest, and personalized. Plus we found our dream car at a great price! Hi More

by KSLexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Mercedes-Benz of Columbus responded

KSLexus, thank you so much for taking the time to provide feedback! We are happy to hear you had a wonderful car buying experience with Evelyn! Please let us know if there is anything else we can do for you. Wishing you many happy miles!

September 11, 2021

Excellent customer service. Everyone there are friendly and easily accessible to customers. From the moment I stepped into the dealership, I felt welcomed by the staff and this carried through from my sale More

by msmit50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt
Sep 13, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing msmit50. We make great strides in making sure our customers receive the best care and are are so delighted to hear about your experience! Please don't hesitate to reach out if there is anything else we can do for you!

September 07, 2021

Best car buying experience EVER! Angie Braid is the best! No pressure, down to earth, fast and easy process and willing to go above and beyond! More

by julierichardson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Braid
Sep 07, 2021 -

Mercedes-Benz of Columbus responded

Julierichardson, thank you for taking the time to provide feedback about Angie. We are thrilled to hear you had a wonderful experience and hope that we can accommodate your vehicle needs in the future. Please don't hesitate to reach out if there is anything else we can do for you.

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