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Mercedes-Benz of Columbus
Columbus, GA
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,580 reviews
October 19, 2021
The service team was very professional; they worked me into the schedule; dropped me off at home and picked me up and brought me back to get my car; I was called with an explanation and recommendations ab into the schedule; dropped me off at home and picked me up and brought me back to get my car; I was called with an explanation and recommendations about what my car needed to be repaired; the work was completed in a timely manner; excellent professional service. More
by rosalynshavers
Verified CustomerEmployees Worked With
October 15, 2021
Malcolm and the rest of the team at Mercedes has always been wonderful. Each and every experience with them have been professional. been wonderful. Each and every experience with them have been professional. More
by kayladsouthard
October 15, 2021
Great professional and friendly service. The wait time was minimum. An explanation of recommendations was shared with me. was minimum. An explanation of recommendations was shared with me. More
by GHY1214
October 13, 2021
Everyone was so nice and the service was so fast and efficient. Will definitely go back. efficient. Will definitely go back. More
by lateashacunningham86
Employees Worked With
October 13, 2021
Always very professional. The work was completed in a timely matter. I received notification when it was ready timely matter. I received notification when it was ready More
by tbutrph
October 13, 2021
I have been with the Mercedes Benz family for over twenty years and likes always they have provided excellent and professional services. Salesperson, service and parts all provide great service! years and likes always they have provided excellent and professional services. Salesperson, service and parts all provide great service! More
by EMITCHELL1948
Employees Worked With
October 07, 2021
I received excellent service from the moment I drove up to the time I left. The personnel was kind, courteous, honest everyone that I interacted with. to the time I left. The personnel was kind, courteous, honest everyone that I interacted with. More
by daisyadkins
October 07, 2021
Earnest has made this vehicle purchase the easiest and most pleasant car buying experience. He is a joy to work with. Honest, direct, flexible. As a woman I felt he listened to me and realized I was the most pleasant car buying experience. He is a joy to work with. Honest, direct, flexible. As a woman I felt he listened to me and realized I was the decision maker - which is often hard to find at car dealers! He thought through all the details to make this purchase low hassle and efficient. I can't recommend him enough! Earnest is the best! More
by AliciaK
Employees Worked With
October 06, 2021
Probably the worst experience with a dealership I have ever had, the service manager was awful. ever had, the service manager was awful. More
by NATALIE2228
October 06, 2021
They don't show me know respect they treat me different from the people that come they for service from the people that come they for service More
by BrinsonOgletree18
