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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,580 reviews

December 02, 2021

There is a knowledge deficiency. They are either inept or they try to sell more then what is needed. I will never buy a Mercedes based on my experience with this dealer…. More

by munoz2740
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Joyner
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

This dealership is easy to contact, very efficient and service is quick. Car is always clean when work is completed. More

by CSFIELDS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Dec 03, 2021 -

Mercedes-Benz of Columbus responded

Thank you, CSFIELDS45, for sharing your feedback! We look forward to your next visit. Please let us know if there is anything we can do for you in the meantime.

November 24, 2021

The service man who came out and changed my tire was wonderful. They made replacing my bad tire so easy. More

by kmearley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Mercedes-Benz of Columbus responded

Kmearley, we are happy to hear about your experience with our Roadside Assistance Technician. We will be sure to pass on your kind words! Please let us know if there is anything else we can do for you! Wishing you a happy holiday season!

November 23, 2021

Very clean and very attentive. Definitely recommend Mercedes Benz of Columbus for all your needs! More

by mercedesdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for your feedback, mercedesdriver. Please don't hesitate to reach back out to us if there is anything else we can do for you! Wishing you a wonderful holiday season!

November 23, 2021

My first Mercedes Benz was Awesome. A special thank you Evelyn Tolbert. She is truly the sweetest woman and she know her stuff. She made my first experience the best. I was a little nervous but when I enco More

by jnllbrownlow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Mercedes-Benz of Columbus responded

Thank you jnllbrownlow, so much for sharing about your experience with Evelyn! We are thrilled to hear all your positive feedback and glad your expectations were exceeded. Please don't hesitate to reach back out to us if there is anything else we can do for you! Wishing you a wonderful Holiday Season!

November 22, 2021

Very good. Problem was taken care of and I was able to pick up car at time she said it would be ready. More

by sonny.philpott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Sonny.philpott, thanks for sharing about your service experience with Lauren. We are delighted to hear your needs were met! Please let us know if there is anything else we can do for you. Wishing you a wonderful holiday season!

November 19, 2021

Many thanks to the service department and especially RJ who got this timely scheduled and completed. More

by office8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Thank you office8, for sharing about your service experience! Please let us know if there is anything else we can help you with! Wishing you a wonderful holiday season!

November 18, 2021

Extremely courteous, quick turnaround. Would recommend highly. This is my 3rd Mercedes in 6 years. More

by BWILKERSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morgan, valet service
Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Thank you BWILKERSON2, for taking time to share and thank you for being a loyal customer. Please don't hesitate to reach back out to us if there is anything else we can do for you! Hope you have a wonderful holiday season!

November 18, 2021

Customer has done a great job in responding my call. The Maintenance service personnel was also doing a great job in answering my questions concerning what was wrong on my car. The Maintenance Technician w More

by nnuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt, RJ Campbell
Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Nnuth, thank you so much for sharing. Please don't hesitate to reach out to us if there is anything else we can do for you. Wishing you a wonderful holiday season!

November 18, 2021

The best dealership I've ever used. Hands down. From start to finish, they exceeded my expectations. More

by carolclem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for your feedback. Please let us know if there is anything else we can do for you! Wishing you a wonderful holiday season!

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