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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,580 reviews

December 17, 2021

Evelyn was great! The purchase process went smoothly. Thank you for all the help. Thanks, Michael Burell More

by mtburell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for your feedback about Evelyn! We are happy to hear about the smooth purchase process. Please don't hesitate to reach out to us if there is anything else we can do for you! Wishing you a wonderful holiday season :)

December 15, 2021

Mercedes Benz of Columbus always provides excellent service. They take great care of my vehicle and get the job done in a timely manner. Thank you. More

by bla9394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Dec 15, 2021 -

Mercedes-Benz of Columbus responded

Bla9394, thank you so much for your feedback! We are delighted to hear about your experience with RJ in service. Please don't hesitate to reach out to us if there is anything else we can assist you with!

December 15, 2021

My service adviser & my Mercedes mentor Elizabeth & Rachelle new associates both are great . last few years Elizabeth awesome . great Asset for Mercedes is taking care of my Mercedes. great custom More

by ALEXNAIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : do not know other service persons
Dec 15, 2021 -

Mercedes-Benz of Columbus responded

ALEXNAIK, thank you for sharing about your experience with Lizzy and Richard over the years! We are also happy to hear about your experience with Rachelle :) We look forward to continuing servicing your needs. Wishing you a wonderful holiday season!

December 14, 2021

Excellent customer service and quality vehicle. Professional sales team and delivery service also which was very convenient for out of area customers. More

by dlittle12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt
Dec 15, 2021 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share, dlittle12345. We are delighted to hear about your experience and will pass on your kind review to Bob and the rest of our sales staff. Wishing you a wonderful holiday season!

December 14, 2021

Absolute EXCELLENT experience with Mercedes-Benz of Columbus! Malcom was amazing and BY FAR the best salesperson I have worked with. Absolutely recommend buying a vehicle from this dealer and would n More

by rabney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Mercedes-Benz of Columbus responded

Rabney, thank you for your feedback about Malcom! We are truly thrilled to hear about your experience and please don't hesitate to reach out to us if there is anything else we can do for you! We hope your holiday season is delightful!

December 13, 2021

Very courteous and professional. went out of their way to assist when my car malfunctioned. More

by EMERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Mercedes-Benz of Columbus responded

EMERY, thank you so much for taking the time to share! Please let us know if there is anything else we can do to assist you! Wishing you a wonderful holiday season!

December 11, 2021

It was a very simple process the Saleman that worked at the dealer made it as 1-2-3 More

by KG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Mercedes-Benz of Columbus responded

KG, thanks for sharing your feedback about Malcolm. Please let us know if there is anything else we can help you with. Happy Holidays!

December 10, 2021

Desk staff need to be better trained at returning calls and staff who takes car info to advise customer of charges for evaluation More

by EBEASON21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Mercedes-Benz of Columbus responded

EBEASON21, thank you for your candid feedback about our service department. We understand we are not perfect and it takes reviews like yours to help us find areas to improve. Please let us know if there is anything else we can do for you!

December 10, 2021

The BEST dealership I've ever done business with, be it, Ford, Chevy, Chrysler, and others. M-B of Columbus takes care of its customers and treats us fairly. ds More

by sparkleberryknob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much, ds, for your feedback! Please let us know if there is anything else we can do for you! Wishing you a wonderful Holiday Season!

December 09, 2021

Excellent service provided by great customer service representatives! Always enjoy coming to this dealership because I know my service will be completed in a professional manner. More

by BONNIE25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
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