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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,580 reviews

January 21, 2022

Excellent customer service. Shuttle service is nice. Have worked with several service advisors through the years - all great. More

by p.bray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Mercedes-Benz of Columbus responded

P.bray, thank you so much for your feedback and for being a loyal customer all these years! We truly appreciate you taking the time to share about your experience with our store. Please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to seeing you at your next visit.

January 19, 2022

Absolutely loved working with Bob and Debi. They made the process so easy, delivered my car and have continuously followed up to make sure I had everything I needed for my new car! More

by Newma005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt
Jan 20, 2022 -

Mercedes-Benz of Columbus responded

Newma005, thank you so much for taking the time to share about your sales experience with Bob and Debi! We are truly pleased to hear your feedback! Please don't hesitate to reach out to us if there is anything else we can assist you with. Wishing you many happy miles!

January 18, 2022

Rachelle in the service area was excellent , friendly , nice. She explained everything before they even began working on my car. It only took 2 hours for service to be completed on my car More

by bob_sharla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Mercedes-Benz of Columbus responded

Thank you bob_sharla, for sharing about your experience. We love to hear feedback from our customers and appreciate you taking the time to share. Please let us know if there is anything else we can do for you!

January 17, 2022

The service department did what they needed to do and got my vehicle in and out in a timely manner. They also changed my battery in my key fob because the light came on. More

by nbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Mercedes-Benz of Columbus responded

Nbaugh, thank you for your feedback! We are delighted to hear about your experience! Please let us know if there is anything else we can do for you. We look forward to seeing you at your next visit.

January 14, 2022

Seamless, first class customer service and rocket fast follow up. Thank you Angie and Tony More

by JASONPULLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Braid, Tony Lassen
Jan 17, 2022 -

Mercedes-Benz of Columbus responded

Thank you for sharing! Please don't hesitate to reach out if there is anything else we can do for you!

January 14, 2022

The service dept at MB Columbus is exceptional. My service rep was excellent from my initial call to set up my appt to my exit from the dealership. More

by jnix0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Mercedes-Benz of Columbus responded

Jnix0, thank you for taking the time to provide feedback about our service department! Please let us know if there is anything else we can do for you. Looking forward to continue servicing your needs.

January 08, 2022

We’re always happy with their service and professionalism.They always go and beyond. I will never change to a different dealer , love my cat More

by TEENAMZAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Jan 11, 2022 -

Mercedes-Benz of Columbus responded

Thank you so much for your feedback, TEENAMZAC! It’s reviews like yours that make our job so rewarding! Please don’t hesitate to reach out to us anytime we can be of assistance. Wishing you many happy miles!

January 07, 2022

The customer service was good.....the prices went up but the service was good as well. More

by dflournoy69
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Mercedes-Benz of Columbus responded

Thank you for your feed back dflournoy69. Please let us know if there is anything else we can do for you. Wishing you a wonderful new year!

January 06, 2022

On time service with friendly valet and good follow up. Parts ordered for return visit. More

by Davidpassman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Mercedes-Benz of Columbus responded

Davidpassman3, thank you for your feedback. Please let us know if there is anything else we can do for you.

December 31, 2021

R.J. were very professonial and on time with information that I requested with understanding answers. More

by ausbymitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Jan 03, 2022 -

Mercedes-Benz of Columbus responded

Ausbymitchell, thanks for sharing about your experience with RJ in our Service Department. Please don't hesitate to reach out to us if there is anything else we can do for you! Wishing you a wonderful new year!

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