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Mercedes-Benz of Columbus
Columbus, GA
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,499 reviews
October 26, 2022
I was told I would get a good deal on some mats but Josh never called like he said he would never called like he said he would More
by prettygirl68
Verified Customer
October 25, 2022
They were so nice and professional. Very easy to deal with and very fair with their pricing. Very easy to deal with and very fair with their pricing. More
by BUSHFAMILY94
October 17, 2022
I was pleased at how my car was towed in and inspected. I was also pleased at how they emailed me with the processing of my car. The information was detailed and very accurate to former diagnosis. I had to I was also pleased at how they emailed me with the processing of my car. The information was detailed and very accurate to former diagnosis. I had to have my high performance fuel pump replaced. Excellent service for my E350. More
by SFOSTER5
Employees Worked With
RJ Campbell
October 17, 2022
I do not write reviews, unless they are poor contact with the company, s employees.! the company, s employees.! More
by lsmith9319
October 12, 2022
My car wouldn’t start and Mercedes sent Rene over. He had it started in 2 minutes and noticed my battery was the original from 2014. He replaced it and was gone! Professional, knowledgeable and friend He had it started in 2 minutes and noticed my battery was the original from 2014. He replaced it and was gone! Professional, knowledgeable and friendly….Rene should get a raise! I belong to AAA, called them first and they couldn’t figure out how to connect the jumper cables….what a waste of money…. More
by belmcgann
Employees Worked With
Rene,
October 10, 2022
Always excellent customer service. My experience has been that they go above and beyond most expectations. My experience has been that they go above and beyond most expectations. More
by TennisGR8
October 10, 2022
The service was great and the employees were so helpful. I was a little surprised about the cost of labor. It seems everything costs more now. I was a little surprised about the cost of labor. It seems everything costs more now. More
by jbthomas
October 10, 2022
The dealership is excellent; however, my AC was supposed to be fixed, but it is still not working. They installed refrigerant, AC oil, and dye. Tech evac and recharged AC system. Reported that AC was blowin to be fixed, but it is still not working. They installed refrigerant, AC oil, and dye. Tech evac and recharged AC system. Reported that AC was blowing cold. The AC is not blowing cold air. The air is hot. My cost was $297.29. AC is still not working properly. I have called but no one has returned my call. More
by HUGULEYGW
Employees Worked With
RJ Campbell
October 05, 2022
He was very nice committed to the sale He checked to make sure we had everything we needed before we left the dealership sure we had everything we needed before we left the dealership More
by bwalker2129
Employees Worked With
