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Mercedes-Benz of Columbus
Columbus, GA
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,499 reviews
November 08, 2022
Lauren is always helpful . Car was clean. The wait was not long. Always a nice experience thus far Car was clean. The wait was not long. Always a nice experience thus far More
by akmccaden
Verified CustomerEmployees Worked With
November 05, 2022
I still have issues with the ABC. I have a new error message only when I turn left in the vehicle. It says the car is too low stop driving. I also have found that there are dents and I have a new error message only when I turn left in the vehicle. It says the car is too low stop driving. I also have found that there are dents and grease marks on the side liner where they had to take the car apart to work on the rear struts of the vehicle. I’m not satisfied with either of my two service appointments. More
by cassidycoker
November 04, 2022
Thanks for picking up my car at my home. That was extremely helpful. They also brought it back to my home. My husband was kept informed on the progress of the repairs. That was very helpful. That was extremely helpful. They also brought it back to my home. My husband was kept informed on the progress of the repairs. That was very helpful. Great service. More
by HUGULEYGW
Employees Worked With
Other Employees :
RJ Campbell
November 04, 2022
Brung it for one thing got a 5k bill and didn’t even attempt to look for what the problem was. Long story short I took it to a tire shop to find out it was a bent rim attempt to look for what the problem was. Long story short I took it to a tire shop to find out it was a bent rim More
by Jermaniemerricks
Employees Worked With
Other Employees :
RJ Campbell
October 31, 2022
The service department is always ready and happy to help with my car. The advisors greet us and have a lot of patience getting us ready! with my car. The advisors greet us and have a lot of patience getting us ready! More
by BYARBROUGH96
Employees Worked With
October 28, 2022
Rachelle is awesome! ! She helped me from start to finish. My SLK new has rotors and breaks that are safe. ! She helped me from start to finish. My SLK new has rotors and breaks that are safe. More
by jlwensell
Employees Worked With
October 27, 2022
Customer friendly. Got the car serviced. Washing the car before returning it is a great perk. Got the car serviced. Washing the car before returning it is a great perk. More
by TINABARM71
October 26, 2022
This is my second purchase form this Dealership. I have had pleasant experience each time. I was very satisfied with Brittney Hope with my first purchase and with Malcolm Waller with my second purc I have had pleasant experience each time. I was very satisfied with Brittney Hope with my first purchase and with Malcolm Waller with my second purchase More
by KaThWare
October 26, 2022
They always pay attention to every detail. They keep me well informed of the status of the process. Always courteous and prompt They keep me well informed of the status of the process. Always courteous and prompt More
by Jobubba
Employees Worked With
Other Employees :
RJ Campbell
