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Mercedes-Benz of Columbus
Columbus, GA
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,499 reviews
December 05, 2022
She was so kind. She explained the cost in very detailed and I liked it. She explained the cost in very detailed and I liked it. More
by jine345
Verified CustomerEmployees Worked With
November 23, 2022
I really appreciate the kind customer service extended by the sales and finance department in Columbus. the sales and finance department in Columbus. More
by storeykathy
November 23, 2022
Buying a vehicle at Mercedes-Benz of Columbus is always a great experience. Josh is always easy to deal with and very professional. The experience in the business office with Debi is also always top notch a great experience. Josh is always easy to deal with and very professional. The experience in the business office with Debi is also always top notch and very professional. More
by Parker01
November 23, 2022
Good customer service. Took care of me from the time I called and from the time I picked up my car. Took care of me from the time I called and from the time I picked up my car. More
by jstanley101
Employees Worked With
November 19, 2022
They returned my car to me with no phone call. Thankfully I was home to receive the vehicle and the driver gave me the service report so I was able to see what they diagnosed. I still have the sam Thankfully I was home to receive the vehicle and the driver gave me the service report so I was able to see what they diagnosed. I still have the same intermittent error message that was there before they picked up the car. I will be going to a new service center. More
by cassidycoker
Employees Worked With
RJ Campbell
November 12, 2022
The service work went as expected-very Well. I have been consistently pleased with my car. I have been consistently pleased with my car. More
by annempeagler
Employees Worked With
Other Employees :
RJ Campbell
November 11, 2022
I greatly appreciated the thoroughness and timeliness of the service provided during my scheduled appointment. the service provided during my scheduled appointment. More
by BABYGIRL3941
Employees Worked With
November 11, 2022
This was the best experience I have had with a service rep in the seven years I have dealt with the company. rep in the seven years I have dealt with the company. More
by capt.jon
Employees Worked With
November 10, 2022
Rachelle took care of me from start to finish. She got me a loaner that I requested to get me back to Atlanta and called me to let me know when my vehicle was ready, which is was ready the same da She got me a loaner that I requested to get me back to Atlanta and called me to let me know when my vehicle was ready, which is was ready the same day I dropped it off. To her closing me out when I returned the loaner and getting me back on the road to Atlanta with my vehicle. More
by michael.patilloii
Employees Worked With
November 08, 2022
Excellent job we received from Malcolm, he went over and beyond assisting us with the purchased of our vehicle. A very dedicated and outstanding person. It was a pleasure doing business with the dealership beyond assisting us with the purchased of our vehicle. A very dedicated and outstanding person. It was a pleasure doing business with the dealership and with Malcolm. If we're ever in the market in the future for another vehicle, we would definitely like to do business with him again. More
by rpalmer77723
Employees Worked With
