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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

December 21, 2022

They were excellent with their service. They made it an easy process for me to by car. More

by flemmingr71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Mercedes-Benz of Columbus responded

Thank you so much flemmingr71, for your feedback about Earnest. We are truly delighted to hear about your experience and look forward to working with you again in the future. Please don't hesitate to let us know if there is anything else we can do for you! Wishing you a wonderful holiday!

December 21, 2022

Repaired as promised in a timely manner. Excellent service and always so kind to us! More

by BYARBROUGH96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Report | Print
Dec 23, 2022 -

Mercedes-Benz of Columbus responded

Thank you for sharing, BYARBROUGH96, and thank you for trusting us with your Mercedes-Benz! We look forward to working with you again in the future. Wishing you a wonderful holiday!

December 20, 2022

Poor customer service in service department did not do what I asked and gave me my car back with check engine light on snd no explanation as to why More

by Ajmom2304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lizzy Spitzmiller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Dec 23, 2022 -

Mercedes-Benz of Columbus responded

Ajmom2304, we are so sorry to hear about your experience. We understand our Service Manager, Nadie Martin, has reached out to you. Please let us know if we can be of further assistance. Wishing you a wonderful holiday season.

December 19, 2022

It was a very professional environment. The entire staff was friendly and accommodating with my needs. More

by marksanders82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Columbus responded

Thank you, marksanders82, for your feedback!

December 19, 2022

Very very very very very very very very very very very very very very very very very good! More

by bortnichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
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Dec 19, 2022 -

Mercedes-Benz of Columbus responded

What wonderful feedback, bortnichi! We are thrilled to hear about your experience and we look forward to working with you again in the future.

December 17, 2022

Very professional and honest. Really makes you feel comfortable upon entering and leaving that you've been helped by the best. Thank you Malcolm. More

by willie.samuels2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Columbus responded

Willie.samuels2, thank you so much for sharing about your experience with Malcolm! He is a true asset to our team, and we are delighted to hear that he was able to exceed your expectations :) Please don't hesitate to reach out anytime we can be of assistance!

December 14, 2022

took key to be programed didn't work. was charged $150.00 anyway very diapointed More

by CHARLIEPVINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Farthing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Columbus responded

CHARLIEPVINCENT, thank you for your feedback. We understand that our service manager, Nadie Martin, has been in touch with you. Please let us know if we can be of further assistance. We wish you a wonderful holiday season!

December 14, 2022

It was my first visit to your dealership. Everyone was very helpful, and the dealership was very well maintained. More

by debi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your feedback, debi0, and we look forward to continue serving your Mercedes-Benz needs,

December 08, 2022

Joshua Andujar went above and beyond trying to find me a car. I appreciate his efforts so much. It was a quick and seamless experience. I will be trading with Mercedes of Columbus again. More

by Janeyt31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Mercedes-Benz of Columbus responded

Janeyt31, thank you for taking the time to share! We are delighted to hear your feedback about Joshua and wish you many happy miles!

December 07, 2022

Poor quality work from the service department. Incompetent representatives and management. All lack knowledge of vehicles and service More

by CCMURPHY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Joyner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Dec 15, 2022 -

Mercedes-Benz of Columbus responded

CCMURPHY22, we apologize for your experience and understand that our Service Manager, Nadie Martin, has been in touch with you. We hope to earn your trust back with the care and craftsmanship that our dealership is known for.

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