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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

January 19, 2023

Everything was handled promptly and professionally. Releasing my car to the body shop while trusting payment would be tendered later is appreciated. More

by nealhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Jan 19, 2023 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your feedback, nealhoward. We are happy to hear your service experience was professional and efficient! Please let us know if we can do anything else for you. We look forward to working with you again in the future!

January 18, 2023

Very Professional and hassle free purchase. The purchase was very quick, reliable and honest. I felt valued as a custmer. More

by james-larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Mercedes-Benz of Columbus responded

Thank you, James-larry, for your feedback! We appreciate you taking the time to share and look forward to assisting you again in the future. Wishing you many happy miles!

January 14, 2023

really really awesome people who are honest and really try their best to get you a good car. Evelyn worked with me and she was very honest and upfront and easy to contact throughout the whole purchase. Sh More

by Tommy Beal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mercedes-Benz of Columbus responded

Tommy, thank you for sharing in detail about your experience with Evelyn! Our team is dedicated to ensuring the quality of our pre-owned vehicles meet the rigorous standards we are known for, and we are glad to hear you agree! We will be sure to pass on your kind review and look forward to assisting you with your vehicle purchase needs in the future. Please don't hesitate to reach out anytime we can be of assistance.

January 13, 2023

The staff is very kind and professional, they really care about the customers. I will recommend them to my family and friends. More

by DENNISLHUDSON001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mercedes-Benz of Columbus responded

The best compliment we can receive is a referral! DENNISLHUDSON001, thank you for your feedback!

January 13, 2023

Great experience! ! Everyone was friendly and helpful. They thought of everything and we really appreciated Evelyn's follow up. More

by sbeaverbwca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debi Lewis
Jan 16, 2023 -

Mercedes-Benz of Columbus responded

Sbeaverbwca, thank you for sharing! We appreciate your feedback and are delighted to hear about your experience with Evelyn! We look forward to assisting you in the future.

January 10, 2023

This dealership addressed my concerns and resolved my issues within a timely manner, I’m extremely happy with the service. More

by RODNEY.MALLORY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Mercedes-Benz of Columbus responded

Thank you for sharing about your experience, RODNEY.MALLORY47! We look forward to assisting you again in the future!

December 30, 2022

Good friendly customer service and fast service. Lizzy and Rachelle are the best with all situations that arrive More

by jstanley101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzy
Jan 03, 2023 -

Mercedes-Benz of Columbus responded

Thank you for sharing about your experience, jstanley101! Please let us know if there is anything else we can do to assist you!

December 29, 2022

Wonderful service. Picked up car at my house and delivered back the same day. All services completed. Thank you! More

by rblackmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Mercedes-Benz of Columbus responded

Rblackmon, thank you for your feedback! We look forward to assisting you again in the future!

December 23, 2022

Friendly staff however, charge outrageous prices for services in my opinion. We purchased our car from them new and this is the closest Mercedes Dealership around therefore, we have to bite the bullet. More

by Christopher.a.wallace28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Dec 23, 2022 -

Mercedes-Benz of Columbus responded

Christopher.a.wallace28, thank you for taking the time to share. Feedback like yours is essential to helping us better understand how to improve, and build value in the quality and craftsmanship that our dealership is known for. We will be sure to pass your feedback to our service department. We wish you a very wonderful holiday season and please don't hesitate to let us know if there is anything else we can do for you.

December 22, 2022

The service center in Columbus has always been professional, and very knowledgeable over the years. They contact you if there is a change in the original service plan. The service department h More

by faye611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Dec 23, 2022 -

Mercedes-Benz of Columbus responded

Faye611, we couldn't ask for better feedback! Thank you so much for sharing and for trusting us over the years! We look forward to continue servicing your needs and wish you the most wonderful holiday!

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