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Mercedes-Benz of Columbus
Columbus, GA
1,550 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,550 reviews
December 29, 2024
Working with Ernest Jenkins was an outstanding experience from start to finish. His no-pressure approach and genuine commitment to understanding my needs made the car-buying process refreshingly enjoyable. H from start to finish. His no-pressure approach and genuine commitment to understanding my needs made the car-buying process refreshingly enjoyable. He patiently walked me through various options and features, ensuring I found the perfect vehicle rather than rushing me into a decision. His expertise and professionalism transformed what's typically a stressful experience into a smooth, pleasant journey. I highly recommend Ernest to anyone looking for a trustworthy and knowledgeable car salesperson who truly puts customers first. More
by AK
Employees Worked With
December 26, 2024
Erin and I had a great experience. Joshua and Kennedy were extremely professional, patient and friendly. Joshua and Kennedy were extremely professional, patient and friendly. More
by Scott
December 25, 2024
It was a pleasure working with Earnest. He was always available to answer questions or work through roadblocks. My purchase was easy and seamless. Although, after my purchase, my gut is tel He was always available to answer questions or work through roadblocks. My purchase was easy and seamless. Although, after my purchase, my gut is telling me I should have opted for the GLE 450 instead of the GLE 350! More
by MARKHAD2
Verified CustomerDecember 25, 2024
Excellent Service from start to finish. I certainly appreciate the Car wash and vacuuming. First Class! I certainly appreciate the Car wash and vacuuming. First Class! More
by tjackson21
December 21, 2024
Nice Friendly service department. Very knowledgeable and helpful when explaining what services are being done and what is required in the future. Very knowledgeable and helpful when explaining what services are being done and what is required in the future. More
by tellis2665
December 20, 2024
Haley in service was OUTSTANDING as always! Excellent experience every time I deal with Haley, Josh Andujar, Kennedy, Richard! This is the best dealership that I have ever had the pleasure of Excellent experience every time I deal with Haley, Josh Andujar, Kennedy, Richard! This is the best dealership that I have ever had the pleasure of doing business with. Britt Hayes More
by bhayes11
Employees Worked With
December 19, 2024
Love the service and the service tech. & of course management...great work you guys thnks & of course management...great work you guys thnks More
by cdbrown087
December 18, 2024
Great Team! Always professional Always helpful .. each of the service reps are exceptional !!! Highly recommend!! Always professional Always helpful .. each of the service reps are exceptional !!! Highly recommend!! More
by CONNIE.WILKES.C4AW
December 18, 2024
Great service. I was able to work out the sale remotely to surprise my wife. I was able to work out the sale remotely to surprise my wife. More
by ktn112
Employees Worked With
December 17, 2024
My family and I have been doing business with Mercedes Dealership in Columbus since 1984. Excellent service, customer care is great. Haley is the best! Very smart and knows all about the product. I am Dealership in Columbus since 1984. Excellent service, customer care is great. Haley is the best! Very smart and knows all about the product. I am very satisfied with her. More
by JUSTANN
Employees Worked With
