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Mercedes-Benz of Columbus
Columbus, GA
1,568 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,569 reviews
February 04, 2025
My husband and I drove to Columbus to pick-up my vehicle. Josh's customer service skills were outstanding and he explained many items for my drive back home. He answered our questions and was very helpful. Josh's customer service skills were outstanding and he explained many items for my drive back home. He answered our questions and was very helpful. Debi explained things well in the financial area, answered our questions and had great customer service skills. Thank you Josh and Debi! More
by G & A
February 04, 2025
Excellent response and service provided. We had an urgent need for a repair, and the service department was able to squeeze us in. We had an urgent need for a repair, and the service department was able to squeeze us in. More
by DRC
Verified CustomerEmployees Worked With
February 04, 2025
Very efficient and attentive service. Rochelle is very knowledgeable about the vehicles and takes good care of her clients. Rochelle is very knowledgeable about the vehicles and takes good care of her clients. More
by phpage1
Employees Worked With
February 03, 2025
Mercedes of Columbus, your professionalism and commitment to superior customer service are truly appreciated. Your dedication to providing exceptional service is noteworthy, and I value the consistently pos to superior customer service are truly appreciated. Your dedication to providing exceptional service is noteworthy, and I value the consistently positive experiences I have with your team, especially Lauren. More
by bouragek
Employees Worked With
February 02, 2025
They are always helpful and friendly. I have never had a problem. Good service is so important. I have never had a problem. Good service is so important. More
by TRACYNORRISDEAN
January 31, 2025
Very customer friendly, Haley was professional and had a sense of urgency which was great to see. sense of urgency which was great to see. More
by tm4dave
Employees Worked With
January 28, 2025
Great job and Excellent service by the maintenance crew and the staff was very friendly and curtious. and the staff was very friendly and curtious. More
by danielorta
January 28, 2025
I have always had a good experience, would recommend them over many other dealerships In the area. over many other dealerships In the area. More
by BEDELL3
Employees Worked With
January 19, 2025
Professional service expertly delivered. Mercedes-Benz of Columbus Georgia provides A+ rated service. 19 January 2025 Mercedes-Benz of Columbus Georgia provides A+ rated service. 19 January 2025 More
by mgarlick
Employees Worked With
January 15, 2025
Excellent service. When I arrived for my appointment, Lauren greeted me with a smile, asked my name, and verified the service work scheduled. She was pleasant in her c When I arrived for my appointment, Lauren greeted me with a smile, asked my name, and verified the service work scheduled. She was pleasant in her conversation and very efficient. I waited for the service work in the Lounge. During that time Lauren and several other employees checked on me and provided me updates. The time went by quickly. More
by patricia2hannon
Employees Worked With
