Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbus
Columbus, GA
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,499 reviews
February 09, 2023
Rachelle met me when I arrived and kept me informed on the progress of my car throughout wait. She was pleasant to work with! My car was repaired and I was on my way! The courtesy car wash was nice too the progress of my car throughout wait. She was pleasant to work with! My car was repaired and I was on my way! The courtesy car wash was nice too. Thank you! More
by CARLSTOLLAR
Verified CustomerEmployees Worked With
February 01, 2023
Lauren was courteous and explained any extra steps that may be required. She made recommendations and highlighted promotions that would be helpful. may be required. She made recommendations and highlighted promotions that would be helpful. More
by jpsims
Employees Worked With
January 30, 2023
As always fantastic customer service. The staff was very helpful and the work was completed in a timely fashion. The staff was very helpful and the work was completed in a timely fashion. More
by CURTTHOMPSON89
Employees Worked With
January 30, 2023
Mercedes of Columbus has been my go to ever since I’ve purchased my first Mercedes in 2016! I’m now on my 3rd Mercedes. Thanks guys purchased my first Mercedes in 2016! I’m now on my 3rd Mercedes. Thanks guys More
by raevenfinch
Employees Worked With
Other Employees :
RJ Campbell
January 30, 2023
Malcolm was professional from day 1. He easily met my HIGH expectations and more. He answered all of my safety feature questions with ease. He kept us informed on the status of the vehic He easily met my HIGH expectations and more. He answered all of my safety feature questions with ease. He kept us informed on the status of the vehicle. After the purchase, he reached out to us on several occasions to make sure I was pleased with our purchase and answer any questions we might have. More
by OSSIEWOOD1
Employees Worked With
January 28, 2023
Great place for service of my Mercedes Benz love Rachel does a great job of keeping me informed does a great job of keeping me informed More
by WMORRIS2000
Employees Worked With
January 27, 2023
The service coordinator was so nice and go out of her way to help me. to help me. More
by stephanyroughton
Employees Worked With
January 26, 2023
Friendly, courteous, Kept me informed while I waited. Worked with me to arrange additional maintenance at my convenience. Worked with me to arrange additional maintenance at my convenience. More
by sokinasr
Employees Worked With
January 26, 2023
Gal at front could work for the White House Spokes persons. I said, (when they completed a recall without pre informing me), that I had heard from the forum, for my Tiffin Wayfarer RV, that some coac persons. I said, (when they completed a recall without pre informing me), that I had heard from the forum, for my Tiffin Wayfarer RV, that some coaches had had some trouble after this computer update. I asked, "what should I do if it is having trouble after this update?" She cleverly replied, "Yes. It was updated." So, I asked again, "what should I do if there is any trouble after this update? I have heard that it is possible." And she said, "Mm, Hm." I had to ask a third time before I finally got, "bring it back." This gal was evasive at other times in our interface. She need training or replacing. For $800 for Service B, I should feel very reassured after someone touches my beautiful RV. I was left feeling that I was a whoever, whatever. Not professional. More
by kk*sworld
Employees Worked With
January 20, 2023
The gentleman who delivered my car went above and beyond as far as service goes. as far as service goes. More
by alisonkrobinson
Employees Worked With
Other Employees :
Not sure of the name of the guy that delivered my car
