Back

Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Contact Dealership

7470 Veterans Parkway

Columbus, GA

31909

Directions

By Type

Showing 1,499 reviews

March 01, 2023

They were very helpful and courteous. They did a great job on my car. They delivered it on time. More

by LEEMATSOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Columbus responded

LEEMATSOS, thank you for sharing about your experience! Please let us know if there is anything else we can do for you! We look forward to working with you again in the future :)

February 24, 2023

Fast and easy customer service. Keep me informed of my vehicle status every step of the way. More

by ivanmack6225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Feb 24, 2023 -

Mercedes-Benz of Columbus responded

Ivanmack6225, thank you for taking the time to share about your experience! We look forward to working with you again in the future :)

February 23, 2023

I had a scheduled A service ( oil change) and it took over an hour to complete. More

by AIRVIN231
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Mercedes-Benz of Columbus responded

AIRVIN231, thanks for your feedback. Please let us know if there is anything else we can do to assist you.

February 22, 2023

Very relaxing and comfortable waiting area, friendly staff, prompt service, and snacks and beverages available while you wait which makes it more enjoyable, thanks More

by juliembledsoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier five stars, RJ Campbell
Feb 23, 2023 -

Mercedes-Benz of Columbus responded

Juliembledsoe, we appreciate you sharing about your service experience and look forward to assisting you with your Mercedes-Benz in the future :)

February 22, 2023

My service was taken care of in a timely and professional manner. I will always use this location. More

by nard1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Feb 23, 2023 -

Mercedes-Benz of Columbus responded

Nard1972, we are delighted to hear your feedback! We look forward to your next visit!

February 20, 2023

OUTSTANDING WORK VERY PROFESSIONAL FROM CHECK-IN, PARTS TO FINISH. THANKS FOR THE QUICK WORK. DANNY More

by CouPe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TECHNICIAN WHO WORKED VEHICLE. CHECK PAPERWORK [1997 SL320]
Feb 20, 2023 -

Mercedes-Benz of Columbus responded

Danny, thank you so much for the feedback! We will be sure to pass on to Lauren and the technician! We look forward to working with you again in the future!

February 15, 2023

My experience was excellent from start to finish during the whole purchasing process. My wife and I are very satisfied with how Mr. Waller handled every thing from the first time we entered the parking lot More

by hvick1981
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Mercedes-Benz of Columbus responded

Hvick1981, we appreciate you taking the time to share about your sales experience with Malcolm! We are delighted to hear your feedback and wish you many happy miles in your new Mercedes-Benz!

February 14, 2023

THIS SERVICE WAS MUCH IMPROVED SINCE MY LAST VISIT. THE ONLY THING THAT WAS WRONG THIS TIME, WAS THAT I PICKED MY CAR UP ON SATURDAY MORNING 2/11/2023 AND GOT AN E-MAIL ON 2/13/2024 TO COME PICK MY CA More

by PAT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Mercedes-Benz of Columbus responded

Thanks for sharing your feedback, PAT45. Please let us know if we can be of further assistance. We look forward to working with you again in the future.

February 13, 2023

This is some of the nicest people and dealership I’ve frequented in my local commuting area. More

by ymills569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Feb 15, 2023 -

Mercedes-Benz of Columbus responded

That means the world to us, ymills569! We will be sure to pass on your kind feedback! We look forward to assisting you again in the future.

February 11, 2023

Always professional and helpful. They always go out of their way to make sure you know what you are buying. They explain the features very well and make me feel like a VIP. More

by ON1ACCORD78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Hope
Feb 14, 2023 -

Mercedes-Benz of Columbus responded

ON1ACCORD78, thank you so much for your feedback about Evelyn and Brittany! We are delighted to hear you were treated like the VIP you are! Please don't hesitate to let us know if we can be of further assistance :)

...
38
...