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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

March 24, 2023

The service department was very skilled and knowledgeable. They were professional and I was satisfied with the service. More

by tonylcmil@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Mercedes-Benz of Columbus responded

Tonylcmil@bellsouth.net, thank you so much for sharing! We are delighted to hear about your experience. Please don't hesitate to reach out to us anytime we can be of assistance.

March 23, 2023

Very good service in a timely manner and quality workmanship. Expensive, but well worth it. Thanks! More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
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Mar 24, 2023 -

Mercedes-Benz of Columbus responded

Thank you, John G, for your feedback! We appreciate you taking the time to share. We look forward to assisting you again in the future.

March 22, 2023

Very pleasant experience. Everyone was extremely helpful and nice. Joshua was so helpful. Nice, nice, nice! More

by fabil0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debi Lewis
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Mar 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you, fabil0! We are delighted to hear about your experience with Joshua, and will be sure to pass on your feedback to him. We look forward to working with you again in the future!

March 21, 2023

Service was quick and efficient! I really value that type of dealership service in Columbus, Ga. More

by G.STYLES2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Earnest Jenkins, RJ Campbell
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Mar 21, 2023 -

Mercedes-Benz of Columbus responded

G.STYLES2006, thank you so much for your feedback! We appreciate your review and look forward to assisting you again in the future!

March 21, 2023

always amazing to deal with. Quick turnaround and always the best experience. Loaner a nice amenity to help with the experience. More

by voltzkimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing about your experience, voltzkimberly! We look forward to assisting you again in the future. Please let us know anytime we can be of assistance :)

March 20, 2023

Rick delivered as promised , Bill the driver was a delight. We thank you both. We absolutely love our GLA More

by larry@milcoins.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Mercedes-Benz of Columbus responded

Thank you, larry@milcoins.com, for your feedback! We have shared your review with Rick and look forward to assisting you again in the future. We wish you many happy miles!

March 20, 2023

Awesome, Awesome, Awesome. Can’t say enough about Ernest. Professional, patient, courteous, honest, informative. He made this transaction the best of all my car purchases. H More

by dbless1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Mercedes-Benz of Columbus responded

Mr. & Mrs. Hicks, thank you so much for sharing your feedback about your sales experience with Earnest! He is a true asset to our team and we are delighted to hear that he made your Mercedes-Benz experience awesome! We will be sure to share your feedback with Earnest and look forward to assisting you again, in the future. Please don't hesitate to reach out anytime we can be of assistance. Wishing you many happy miles!

March 09, 2023

Great customer service, very confident in their ability. Vehicle was returned with all issues corrected. Our car was cleaned up and ready on time. More

by JLUCAS9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Mercedes-Benz of Columbus responded

Thanks for sharing, JLUCAS9! We look forward to working with you again in the future. Please don't hesitate to reach out if there is anything else we can do to assist you!

March 07, 2023

Had a flat tire which was replaced and Haley also did my 10,000 service which was great More

by tmiller19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Mercedes-Benz of Columbus responded

Tmiller19, thanks for sharing! We will pass on your feedback to Haley. We look forward to assisting you again in the future!

March 07, 2023

I had the best experience with the trade-in and purchase of my vehicles. The process was convenient and the people were friendly. I would highly recommend this dealership to anyone. More

by bemr8211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt
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Mar 07, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing, bemr8211! We truly appreciate your feedback about Bob, and your recommendation. Please let us know if we can be of assistance in the future. Wishing you many happy miles!

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