Mercedes-Benz of Columbus

I had an outstanding experience with this dealership again! Joshua Andujar did a fantastic job, thanks! again! Joshua Andujar did a fantastic job, thanks! More

The service department has Absolutely No integrity at all. If you aren’t knowledgeable of vehicles please take someone with you. The Sales Department is the best. all. If you aren’t knowledgeable of vehicles please take someone with you. The Sales Department is the best. More

The service rep promptly took my information and turned in the service order. All I needed was a brake light replaced but they handled it with as much importance as a full service brake job. Great service, in the service order. All I needed was a brake light replaced but they handled it with as much importance as a full service brake job. Great service, I was out of there within an hour of arriving. Thanks for maintaining a fantastic service department. More

My Rating for the Service Department is FIVE Stars. Our experience with the Service Department was above average! Rachelle and Haley were very prompt, pleasant and courteous. However, outside of this Our experience with the Service Department was above average! Rachelle and Haley were very prompt, pleasant and courteous. However, outside of this department we were very dismayed!!! I wandered into the lobby and didn't feel welcome at ALL! The two employees I questioned response was very short and they didn't seem too eager to answer my questions on a certain vehicle. When I left their present, they then followed me as I browsed the show room. And my encounter with the parts department was not my best experience as in the past! If I was looking to buy a new car or parts I would have to carefully consider my options. Our reason for going to the parts department was due to a missing Height Adjustment Cover to cover the wires parts under the driver seat that we discovered after our last service but forgot to mention at that time. We inquired and we were sent to the parts department to purchase, which I questioned. After receipt of our vehicle the radio channels were lost, and when we got home and armed the alarm the mirrors did not collapse nor did the horn sound. More

We just purchased a vehicle from Mercedes-Benz of Columbus and we could not be more pleased! Earnest Jenkins & Kennedy McDonald went above and beyond to make this the best car buying experience. We w Columbus and we could not be more pleased! Earnest Jenkins & Kennedy McDonald went above and beyond to make this the best car buying experience. We will definitely be going back for our next vehicle purchase. They were helpful, prompt, honest and transparent throughout this process. More

Great, friendly customer service! I am glad they are here in Columbus. We will be back! I am glad they are here in Columbus. We will be back! More

I needed to have my ABS system checked and reported the situation to Rachelle. As usual I received courteous and prompt attention, she is always a delight to work with; the consummate professional. Beca situation to Rachelle. As usual I received courteous and prompt attention, she is always a delight to work with; the consummate professional. Because of Rachelle's attentiveness I was able to have my vehicle serviced, the needed repairs completed and my car back the same day. She is one reason why I never even consider getting my vehicle serviced anywhere else. More

Amazing attention to customer service. We have purchased many luxury vehicles over the years. This dealership is committed to a long term relationship and it shows. We have purchased many luxury vehicles over the years. This dealership is committed to a long term relationship and it shows. More

Thank you Haley, very much for your help with my services on 3/25/2023 Eric Rowe on 3/25/2023 Eric Rowe More

Everything went well and fast. The knowledge of the entire staff was exceptional and made the decision making a simple process. The knowledge of the entire staff was exceptional and made the decision making a simple process. More