Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Contact Dealership
View Awards

7470 Veterans Parkway

Columbus, GA

31909

Directions

By Type

Showing 1,499 reviews

May 04, 2023

Advisors in service were exceptional. They were knowledgeable, paid attention to detail, and were responsive to my requests. The mechanic was very helpful in explaining the numerous poten More

by jimjw723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
May 05, 2023 -

Mercedes-Benz of Columbus responded

Thank you for sharing about your positive experience with our service advisors and technician. We strive to provide knowledgeable and attentive service to all of our customers, and we're glad to hear that we met those expectations during your visit. We look forward to assisting you again in the future!

May 03, 2023

I love this dealer. Service very nice good take care me. Thank you so much More

by GIAU1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
May 03, 2023 -

Mercedes-Benz of Columbus responded

GIAU1010, that is so amazing to hear! Thank you so much for taking the time to share your feedback. It's great to know that we continue to provide our customers with great service! We look forward to assisting you with your next service!

April 26, 2023

Exceptional buying experience, from initial contact with the salesperson,Evelyn, through the purchase process they made this long distance purchase transaction a pleasure. I would recommend and use this dea More

by Kivi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Report | Print
Apr 26, 2023 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your positive experience with us, Kivi! We are thrilled to hear that Evelyn and our team provided exceptional service throughout your long distance purchase process. It means a lot to us that you would recommend our dealership and we look forward to the opportunity to work with you again in the future.

April 26, 2023

This is a great place very professional and treat their customers like family instead of a customer More

by ONEALHEARD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Mercedes-Benz of Columbus responded

That is so amazing to hear, ONEALHEARD23! Thank you so much for taking the time to share your feedback with our team at Mercedes-Benz of Columbus. It's great to know that we continue to provide our customers with everything they need. Have a great day!

April 24, 2023

Great service throughout. Would recommend this dealership to friends and family. The purchasing of my vehicle was smooth and the servicing is AWESOME More

by trinabran4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Mercedes-Benz of Columbus responded

Wow, thank you for the fantastic feedback, trinabran4! We are thrilled to hear about your purchase and awesome service! We appreciate your business and hope to see you again soon.

April 21, 2023

I was pleased with my service and my service technician. I was given an estimated time and my vehicle was ready ahead of time. More

by KaThWare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Report | Print
Apr 21, 2023 -

Mercedes-Benz of Columbus responded

KaThWare, thank you for taking the time to share your positive experience! We are delighted to hear that you were pleased with the service provided by our technician and that your vehicle was ready ahead of the estimated time. Thank you for choosing Mercedes-Benz of Columbus for your automotive needs. We look forward to serving you again in the future.

April 21, 2023

Mercedes-Benz of Columbus sales and service departments are always professional, efficient, and exemplary. It is very comforting to know they are there for me when a need arises. More

by d30271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Apr 21, 2023 -

Mercedes-Benz of Columbus responded

Thanks so much for taking the time to share this short but sweet feedback, d30271! We're always happy to help and delighted to take care of you! We hope to see you again in the future; take care!

April 17, 2023

They were very friendly and professional! The process to purchase a vehicle was what I was looking for More

by timil_9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing! We appreciate your feedback and look forward to working with you again in the future!

April 11, 2023

Great experience. Checked me in quickly and found me a ride home. Called with finish and car was ready. More

by bethdaffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom(courtesy shuttle driver)
Report | Print
Apr 11, 2023 -

Mercedes-Benz of Columbus responded

Bethdaffin, thank you for sharing! We're thrilled to hear that you had a great experience with us and that our team was able to assist you with checking in and finding a ride home. We're also glad to hear that we were able to communicate with you effectively throughout the process. If you have any further feedback or questions, please don't hesitate to reach out to us.

April 08, 2023

Very positive experiments. Excellent customer service. I will recommend to family and friends. I was very satisfied with the complete service. More

by DENNISLHUDSON001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2023 -

DENNISLHUDSON001 responded

The Mercedes-Benz dealership of Columbus, Georgia is a place that can be trusted completely to get the job done to customer satisfaction.

Apr 10, 2023 -

Mercedes-Benz of Columbus responded

Thank you, DENNISLHUDSON001, for taking the time to leave a review about your experience with us! We are thrilled to hear that you had very positive experience and found our customer service excellent. We appreciate your recommendation to family and friends and are glad to know that you were satisfied with the complete service. Please let us know if there is anything else we can do for you!

1
...
34
35
36
...
150