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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

September 29, 2023

This is the 3rd vehicle I’ve bought from Malcolm Waller, as long as he is as fair with me in the future as he has been so far, I’ll always buy from Malcolm More

by randy60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Mercedes-Benz of Columbus responded

Randy60, we can't THANK YOU enough for your LOYALTY and for sharing about Malcolm! He is a true asset to our team and we appreciate you providing feedback about your experience. Please let us know if there is anything else we can do for you. We look forward to assisting you again!

September 29, 2023

Excellent service. The team at Mercedes-Benz of Columbus make me feel like family. Very professional, eager to help, polite, courteous, and detail oriented. Great aut More

by d30271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadie Martin, Rachelle Pennington, Richard Joyner
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Oct 02, 2023 -

Mercedes-Benz of Columbus responded

Mr. Denney - what amazing feedback! We are thrilled to hear your kind words and sincerely appreciate you taking the time to share about our team. We will be sure to pass on your review to our staff and we look forward to assisting you again when the time comes. Until then, we wish you many, many, happy miles!

September 21, 2023

Very Good Customer Service! The service performed on my vehicle was completed in a timely manner. More

by rainbowofcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing about your service with Lauren, rainbowofcare! We are delighted to hear your feedback and look forward to serving you again :)

September 20, 2023

Awesome overall! Haley was a superstar I will definitely be back, communication was great, prompt and informative More

by mmccull767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Mercedes-Benz of Columbus responded

Wow, thank you so much for sharing your feedback about Haley, mmccull767! She is a true asset to our service team, and we are happy to hear your service experience was awesome! We look forward to working with you again in the future, and please don't hesitate to reach out anytime we can be of assistance!

September 20, 2023

I am a first time Mercedes Benz owner and I was extremely pleased with my service experience - Haley is GREAT! More

by mgranville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Mercedes-Benz of Columbus responded

Mgranville, we cannot thank you enough for sharing your feedback about your Mercedes-Benz service experience with Haley! We are delighted to hear you were extremely pleased with your service and we look forward to continue serving your Mercedes-Benz needs for years to come. Congratulations on your Mercedes-Benz and please let us know if there is anything else we can do for you in the meantime :)

September 18, 2023

Very clean, very welcoming and very polite. I stayed the entire time there for my service and it did not feel long at all. Enjoying a nice show on tv and amazing coffee. More

by ehairston12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Mercedes-Benz of Columbus responded

Ehairston12, thank you so much for taking the time to share about your service! We are happy to hear you were able to enjoy our customer lounge :) Please let us know if there is anything else we can do for you!

September 06, 2023

Picked up mercedes after specified repairs. Picked up car after service. Got home pasnger fell out of car Front seat not bolted to floor specified repairs not made charged $2,000.00+/_ Th More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RJ Campbell
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Sep 11, 2023 -

Mercedes-Benz of Columbus responded

Mr. Wardlaw, we are sorry to hear your feedback and understand that management has been in touch with you. Please let us know if there's anything else we can do for you.

September 06, 2023

I cannot say enough about how easy this trade was! From the beginning Kennedy was so easy to work with and made everything so simple, until the end when Mike delivered the Sprinter Van to Florida!! T More

by jackie50
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Willoughby
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Sep 08, 2023 -

Mercedes-Benz of Columbus responded

Jackie50, we are thrilled to hear your feedback! We appreciate taking the time to share about Kennedy and Mike. Congratulations on your new Sprinter van and please don't hesitate to let us know anytime we can be of assistance :)

September 01, 2023

This is the 6th vehicle that we have purchased from MB of Columbus AND from Josh Andujar. They have always treated our family with the utmost respect and with fair and honest consideration! Debi Lewis is a More

by mrbhayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Mercedes-Benz of Columbus responded

WOW! Mrbhayes, what amazing feedback!! We cannot thank you enough for your business and kind words about Joshua, Debi and Kennedy. We are thrilled to hear they have created such wonderful experiences over your past 6 purchases. We truly appreciate your loyalty and look forward to continue assisting you with your vehicle needs. Please don't hesitate to reach out to us anytime we can be of assistance :)

August 31, 2023

Thank you Lauren and thank you Liz for your excellent customer service extended to me. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Mercedes-Benz of Columbus responded

Thank you, Carolyn! We appreciate you taking the time to share your feedback. We have passed on your review to both Lauren and Lizzy. We look forward to assisting you again in the future.

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