Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbus
Columbus, GA
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,499 reviews
October 31, 2023
Brought vehicle in, was told nothing was wrong. Pleaded with them to take a closer look. Next day they did, said they found the problem. Fixed the next day. Broke down again the following day with Pleaded with them to take a closer look. Next day they did, said they found the problem. Fixed the next day. Broke down again the following day with same issue. At different dealership now, tearing down engine. Totally incompetent. More
by becky.cerio70
Verified CustomerEmployees Worked With
October 30, 2023
Quality work and very helpful and friendly staff, Haley did a very good job taking care of me and my vehicle, great service and quality workmanship did a very good job taking care of me and my vehicle, great service and quality workmanship More
by stmd833
Employees Worked With
October 30, 2023
Lauren Farthing gave absolutely superb service. She is very knowledgeable of her job. Highly recommend She is very knowledgeable of her job. Highly recommend More
by vtkerr
Employees Worked With
October 27, 2023
I scheduled my vehicle for a specific known issue that I’m sure Mercedes gets all the time. But before they can troubleshoot that issue there was a recommendation of unknown issue. Without replacing the u I’m sure Mercedes gets all the time. But before they can troubleshoot that issue there was a recommendation of unknown issue. Without replacing the unrelated issue therefore they couldn’t check the issue that I originally brought it in the shop for. I was charged 150$ basically to tell me about another issue that I wasn’t having a problem with. If Lauren would have said the issue to my problem was the batteries then I would have completely understood the need for the batteries but you tell me I need to replace them before my issue can be diagnosed. Mercedes is a fully operational shop to where batteries could have been placed in vehicle for troubleshooting purpose to identify a problem. I would have came out better googling or YouTube my issue then dropping my car there for a 150 car wash. More
by theboss36
Employees Worked With
October 24, 2023
Haley was very helpful and explained the service thoroughly. I’ll be back when my next service is due thoroughly. I’ll be back when my next service is due More
by scott.mullen
Employees Worked With
October 24, 2023
I had a wonderful experience buying my vehicle from Mercedes-Benz of Columbus! From beginning to end Dominique Waller did a fantastic job as my salesman. No pressure about anything! And the management Mercedes-Benz of Columbus! From beginning to end Dominique Waller did a fantastic job as my salesman. No pressure about anything! And the management team did a fantastic job putting a deal together for me. I will definitely be back the next time I buy a vehicle, new or used. More
by trimtech.pro
October 21, 2023
My service at Columbus’Mercedes were great. I have received nothing but the best service. I have received nothing but the best service. More
by REESE6363
Employees Worked With
Other Employees :
RJ Campbell
October 16, 2023
Great service. Everything was taken care of in a timely manner. All repairs were explained in detai. Everything was taken care of in a timely manner. All repairs were explained in detai. More
by CHARLESHUFFJR
Employees Worked With
October 16, 2023
It is fantastic to do business with people who remember your name and your car. your name and your car. More
by FSCHLEY
