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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

December 06, 2023

As always I had a great experience with my service. Mercedes always takes great care of their customers More

by jeanb334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful review! We are delighted to hear we have been able to repeatedly provide a 5-star experience to you. Please don't hesitate to reach out if you need anything else!

December 04, 2023

She is always helpful, know her job duties and come up with a solution. She is awesome More

by MANJITPRASHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are delighted to hear that our Service team was able to provide you with a 5-star experience. Please don't hesitate to reach out if you need anything else!

December 04, 2023

It was friendly a very easy . The customer service was top class and it was a great experience More

by travisswainson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! It is great to hear we were able to provide you with a friendly and positive experience. Please don't hesitate to reach out if you need anything else!

December 01, 2023

Customer service was excellent and the repair process was executed properly. Thank you Columbus Mercedes. More

by DEMICOLOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David My Sales Man was great
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Dec 13, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are delighted to hear your repair was handled properly and we were able to provide you with an excellent experience. Please don't hesitate to reach out if you need anything else!

November 28, 2023

Columbus Mercedes Benz always accommodating and responsive. I would highly recommend them to anyone looking for an MB dealership for purchase or maintenance. More

by delassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Columbus responded

Hey Pamela! Thank you so much for the recommendation! It is wonderful to hear our communication and accommodations were at a 5-star level. Please let us know if there is anything else you need.

November 21, 2023

Great staff. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle. More

by pamela_chitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Mercedes-Benz of Columbus responded

Hey Pamela! Thank you so much for the amazing review. It is wonderful to hear that we were able to earn your recommendation and that you had a great experience with us. Please don't hesitate to reach out if you need anything else!

November 21, 2023

Prompt courteous professional service delivered as promised. I waited while the service was performed and appreciated the quick turn. THX More

by stonef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the positive review. It is great to hear that we were able to meet your expectations and have a quick turnaround time! Please don't hesitate to reach out if you need anything else!

November 17, 2023

Very professional. I will recommend Mercedes-Benz of Columbus. Rachelle was very friendly as well More

by kingcynthia51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the recommendation! We are delighted to hear Rachelle was able to provide you with a friendly 5-star experience. Please don't hesitate to reach out if you need anything else!

November 13, 2023

Super experience - timed to perfection and the vehicle came back in beautiful condition - thank you. Excellent communication from Rachelle and a very professional and informative approach - Martin More

by MONEILL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Mercedes-Benz of Columbus responded

Hey Martin! Thank you for taking the time to leave a glowing review about your experience with Rachelle! We are happy to hear about your satisfaction with the communication and the condition of your vehicle. Please let us know if there is anything else we can assist you with!

November 13, 2023

One of my favorite things about Mercedes-Benz of Columbus is the ease of making an appointment. I come from an area where the dealership is months out on availability. In terms of customer service, it’s real More

by tthom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing your wonderful experience with Haley and Lizzy! It's great to hear we are able to better accommodate your appointment needs and that the process was a breeze. We look forward to seeing you again in the future!!

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