Mercedes-Benz of Columbus

Wonderful service and he was very helpful. Very knowledgeable, showed patience, I love the location’s teamwork as well because Rick provided a lot of assistance as well before I decided on wha Very knowledgeable, showed patience, I love the location’s teamwork as well because Rick provided a lot of assistance as well before I decided on what vehicle to purchase. Malcolm truly helped me feel comfortable, and I am so thrilled about my new vehicle! I feel like I picked the perfect vehicle that describes and represents me. It feels so personalized and thoughtful. Malcolm has contacted to see if anything else is needed. Malcolm provided plenty of info to me about the different things/amenities I can do not only in my car but also on the amazing app. I am a huge fan of the app already! He took the time out to show me everything. I feel like my level of comfort was truly put first. I never felt like he was rushing me or trying to pressure me into buying a vehicle. I felt heard. He also encouraged me to contact if ever needed with any questions or concerns. He made this such a pleasant and exciting experience. Thanks a bunch! More

Been customer for years. Continued friendship with Linda Williams, Nadie Martin, Richard Joiner, Ernest Jenkins is the best customer service rep I've ever had. Continued friendship with Linda Williams, Nadie Martin, Richard Joiner, Ernest Jenkins is the best customer service rep I've ever had. More

Great experience! I sent my best friend and business partner to you to buy my trade in hope y'all work it out! I sent my best friend and business partner to you to buy my trade in hope y'all work it out! More

Haley was helpful and informative. She spoke with me about needing tires soon and offered to help with that. My service was performed quickly and they even cleaned my car. Another posi She spoke with me about needing tires soon and offered to help with that. My service was performed quickly and they even cleaned my car. Another positive experience. More

Very nice experience. My car was ready and clean as promised. Have used this dealership for many years. My car was ready and clean as promised. Have used this dealership for many years. More

This dealership knows how to do customer service! ! I will buy another Mercedes just to stay with this group!!!! From the parking lot, to the shuttle, to the service personnel, to the folks behind the ! I will buy another Mercedes just to stay with this group!!!! From the parking lot, to the shuttle, to the service personnel, to the folks behind the scenes. They are the best in town!!! More

Purchasing or leasing a car can sometimes be a frustrating and time consuming effort. However, Evelyn was a delightful person to work with from our first visit all the way thru contract and deliv frustrating and time consuming effort. However, Evelyn was a delightful person to work with from our first visit all the way thru contract and delivery. She was very organized, thorough and communicated clearly and in a timely manner. We have purchased or leased over 15 cars in the last 20 years ( currently have 3) and without a doubt Evelyn was by far the best sales person we have ever worked with. She is major asset to Mercedes of Columbus ! More

Comfortable waiting room. . work done in a timely manner.. everyone was very nice. Good experience . work done in a timely manner.. everyone was very nice. Good experience More

Enjoyable. Explained high cost of service very well. Time for service was very timely. Professional Explained high cost of service very well. Time for service was very timely. Professional More

After dealing with other dealerships and not getting the quality service I felt we should be getting from Mercedes, We decided to try Columbus Mercedes. Haley and the staff has been wonderful. I highly reco quality service I felt we should be getting from Mercedes, We decided to try Columbus Mercedes. Haley and the staff has been wonderful. I highly recommend to any and all Mercedes owner and give me a try and I promise you will be well pleased. Great job guys keep the wheel rolling… More