Mercedes-Benz of Columbus

The dealership is always courteous and polite when I come for service. They always have smiles on their faces which makes for a very comfortable stay. for service. They always have smiles on their faces which makes for a very comfortable stay. More

Ernest was an Amazing Salesman and I definitely would do business with him again. Patience....He listened and delivered excellent customer service even on the follow up. business with him again. Patience....He listened and delivered excellent customer service even on the follow up. More

Unresponsive sales adviser. Do not respond to questions asked later after buying. I bought a Mercedes EQS SUV. I was expecting a Mobile flex charger in the car for home charging Do not respond to questions asked later after buying. I bought a Mercedes EQS SUV. I was expecting a Mobile flex charger in the car for home charging. I asked him that ask your manager, if it comes with it or not or you will provide one. He never responded. More

Always a great experience. Customer service like non other. Will be back for service. Thank uou Customer service like non other. Will be back for service. Thank uou More

Had a part replaced on my car, left the dealership and had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that he had a problem with his computer last week. This is the second time that I have had to return to the service department because the problem was not corrected. I had waited at least 5 weeks for the part to come in. Love Rchelle and Hailey!!! I am just not used to having things corrected the first time. More

Always my go to Mercedes dealership! So nice and attentive to all my needs! Thanks guys! So nice and attentive to all my needs! Thanks guys! More

The best service experience and department I have ever used. Recommend and I will use again. The place was so clean, the staff friendly and helpful especially Haley McDonald and the entire experience far used. Recommend and I will use again. The place was so clean, the staff friendly and helpful especially Haley McDonald and the entire experience far exceeded the place I have used in the past ( Montgomery). Great experience from the first phone call until I drove off the lot. Thank you for a great maintenance visit. More

Service was great. Everyone is always very friendly and service is always performed in a timely manner Everyone is always very friendly and service is always performed in a timely manner More

Rachelle was awesome and always providing great services I love for her to service me when I come to Mercedes . I love for her to service me when I come to Mercedes . More

This dealership is doing a great job. From making my appt on line, to the day of appt n after the service. And to mention the shuttle service too. I highly recommend Mercedes Benz of Colu From making my appt on line, to the day of appt n after the service. And to mention the shuttle service too. I highly recommend Mercedes Benz of Columbus to be their dealership More