Mercedes-Benz of Columbus

Abby Mitchell is the BEST I found a replacement used convertible for my recently totaled vehicle. Although I was stymied at every turn by the 'at fault' person's insurance com I found a replacement used convertible for my recently totaled vehicle. Although I was stymied at every turn by the 'at fault' person's insurance company, Abby Mitchell (and Duane) were eager to help me even though the insurance payment was not forthcoming. The original and subsequent quotes were responsive and professional, as were Abby and Duane. After 3 weeks of delays, during which time Abby was extremely patient, with the 'go ahead', Abby was able to secure financing for me as a 'bridge' to the ultimate settlement with the insurance company. The dealership was even able to deliver the car to me in Dallas, GA! This was a great help. I would, and already have, recommend Abby and this dealership to anyone shopping for a vehicle....even from another state! More

Excellent Service I was not looking to buy a vehicle but saw a pre-owned vehicle I just had to have while looking on the lot. Josh was the first representative to appro I was not looking to buy a vehicle but saw a pre-owned vehicle I just had to have while looking on the lot. Josh was the first representative to approach me. He had an excellent working knowledge of performance vehicles and a great personality. He even helped me drive the vehicle home. Debi in financing was pleasant as well. She genuinely had my best interest in mind when providing financing options. More

Great Dealer ship to do business with. I was looking for a GL450 to buy for my wife. I went to Mercedes-Benz of Columbus. The first person I met was Daniel Harrison. He was great to I was looking for a GL450 to buy for my wife. I went to Mercedes-Benz of Columbus. The first person I met was Daniel Harrison. He was great to work with in finding the car I was looking for in the color and with all of the options. Debi Lewis stared checking to see what cars they had coming to there dealer ship. Less than one week latter they had the car that was everything I was looking for plus. I bought the car and they helped with delivery, to include having a bow made to surprise my wife because it was an anniversary present. From start to finish Daniel Harrison and Debi Lewis were great to work with and I highly recommend them to any one that is looking to buy a Mercedes- Benz and go to Mercedes - Benz of Columbus, Ga More

Spencer Hixson is TOP notch!!! I recently purchased a 2015 ML350 from Spencer Hixson, and couldn't have been pleased. He helped me find the perfect vehicle and made this the easiest I recently purchased a 2015 ML350 from Spencer Hixson, and couldn't have been pleased. He helped me find the perfect vehicle and made this the easiest vehicle purchase I've ever experienced. I was referred to Spencer through a mutual friend, and he took me under his wing, and found me the perfect vehicle with a great price. I would highly recommend him for your future purchases. Not only did I meet a salesman, I made a new friend. :) More

Excellent customer service I found this dealer through autotrader looking for a fairly rare used vehicle. The vehicle was just as described and very well taken care of. My sales I found this dealer through autotrader looking for a fairly rare used vehicle. The vehicle was just as described and very well taken care of. My salesperson Abby was excellent. She took care of all my questions and got my financing setup from 4 hours away. Due to a family issue, Abby had the vehicle delivered to my house. All the paperwork was ready to be signed. Easiest car buying experience ever. More

Great Service Great Deal Mr. St. Louis and the finance staff worked with us to ensure we had the most accurate information so that we could make an informed decision regarding Mr. St. Louis and the finance staff worked with us to ensure we had the most accurate information so that we could make an informed decision regarding which car we would buy. They even got us a better finance rate than the one we had been given by another lending institution. More

purchase of used r class Our salesperson Abby Mitchell was very helpful and we had a smooth transaction, Everything was done the way it should be. Vehicle was delivered fully Our salesperson Abby Mitchell was very helpful and we had a smooth transaction, Everything was done the way it should be. Vehicle was delivered fully detailed with a full tank. All paperwork in order, everything ready to go. Last but not least the vehicle is in excellent condition. I would surely purchase again from Columbus Mercedes. More

Great deal on a Previously enjoyed (Used) Mercedes S-Class I had a great buying experience with Mercedes-Benz of Columbus, Georgia. Worked with the Used Car Manager, Duane Hall, and he offered me a great deal I had a great buying experience with Mercedes-Benz of Columbus, Georgia. Worked with the Used Car Manager, Duane Hall, and he offered me a great deal on a Used Mercedes S-Class, 4Matic. As a previous E-Class Mercedes owner who had to replace my car due to total loss in a car accident, the buying experience was one of the best I have ever had. Although I worked directly with the Used Car Manager, Duane Hall, ALL of the staff I spoke with were a pleasure to do business with and very helpful. Thanks for a great car buying experience! More

Bought a new ML350 Nice experience. Very comfortable, low pressure, lot's of attention and service. Said what they would do, and then did what they said. That's usual Nice experience. Very comfortable, low pressure, lot's of attention and service. Said what they would do, and then did what they said. That's usually really hard to find. They let us drive any vehicle we wanted, searched for what they didn't have, and then worked with us to do a custom order. It took longer than we would have liked, but that wasn't their fault. They made an offer, we had one round of negotiation, and the deal was done. When I went to pick the vehicle up, it was exactly what we agreed to, to the penney. AND, I really needed a mat for the back, and they were really nice about taking care of it for me. More

Trading our Mercedes Benz in Columbus GA Serpil Adams has and was very helpful in finding a car. She has been helpful, respectful, patient, thoughtful, knowledgeable. Serpil is a professional Serpil Adams has and was very helpful in finding a car. She has been helpful, respectful, patient, thoughtful, knowledgeable. Serpil is a professional sales lady. She knows the Mercedes Benz automobile and how to handle the purchase process. My wife and I are comfortable recommending Serpil and the dealership. More