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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,498 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,498 reviews

July 29, 2015

Excellent Customer service (service area) I always have a great experience at MB Columbus. I have been experiencing problems with my GL and everytime I go, Kaleb Sanders always takes great ca More

by Pinki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Sanders
Jul 30, 2015 -

Mercedes-Benz of Columbus responded

Dear Pinki, Thank you very much for the review! We are glad to hear Kaleb is taking care of all your service needs and we will be sure to let him know about your kind words. Please let us know if there is anything else we can do for you.

July 26, 2015

My Experience and service with Mercedes-Benz of Columbus ! My heartfelt thanks, and appreciation for a job well done. My experience with your service department, Service Advisor: Kaleb Sande and the Dealership More

by alpha21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rachel Napier, Young lady at front desk! Don't know her name. 22Jul2015, Kaleb Sanders
Jul 27, 2015 -

Mercedes-Benz of Columbus responded

Thank you for your Review! We are very please that you had a great experience at our dealership! Our service department hours are Monday- Friday 7:30AM-6:00PM. If you run in to any issues other than those hours, you can call Roadside assistance! Thank you again for being a value Mercedes-Benz of Columbus customer!

July 25, 2015

Customer service in service department Just want to say how helpful and friendly I have found the service consultant, Kaleb Sanders, to be. He treats me like I'm the most important person h More

by Pam Feagle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaleb Sanders , Kaleb Sanders
Jul 27, 2015 -

Mercedes-Benz of Columbus responded

Dear Ms. Feagle, Thank you for your review! We are very happy to hear your service experiences are going so well! Kaleb, and our service department, is more than happy to go above and beyond to make sure all service needs are meet and our valued customer is happy! Like us on Facebook and check out our service specials on Mercedes-Benz of Columbus website! We advertise specials for service and updates! Thank you again and have a wonderful day!

July 23, 2015

Recommendation Rachel Napier - Service I actually now LOVE the service department of our Mercedes-Benz Dealership (when I first purchased my car back in 2008...it was another story all toge More

by BabsButler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Napier, John Kuntz, Rachel Napier
Jul 23, 2015 -

Mercedes-Benz of Columbus responded

Dear Ms. Butler, Thank you so much for this great review! Hearing that you LOVE our service department is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many more years to come!

July 21, 2015

Great experience. I purchased a used vehicle from this dealer and had a great experience. I had a very good sales person (Serpil); got a very good vehicle, very good fi More

by Car2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Serpil Adams
Jul 21, 2015 -

Mercedes-Benz of Columbus responded

Dear Car2015, Thank you for taking the time to write this review about our store. We are pleased to hear that Serpil and other members of our team provided you with a great car buying experience! We hope you are enjoying your new to you car and please let us know if there is anything we can do for you in the future.

July 19, 2015

bought Mercedez GL 350 Recently bought GL 350 from this dealership. its my second time getting a car from them. Gary St.Louis in sales was the most helpful person i have eve More

by sanausman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary St. Louis, Duane Hall
Jul 20, 2015 -

Mercedes-Benz of Columbus responded

Dear sanausman, Thank you very much for the 5-star review and kind words! Our staff works diligently to ensure that each customer is treated with an exceptional experience and we are glad that you agree. We will be sure to pass on your excellent review to Gary, Duane, and Debbie. Please let us know if there is anything else we can assist you with! We are looking forward to your next visit!

July 14, 2015

Purchase New Vechile Abby was so wonderful she help create a warming atmosphere while we wait to sign paper she keep us inform about wait time. So Friendly More

by Ava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Mitchell
Jul 15, 2015 -

Mercedes-Benz of Columbus responded

Ms. Ava, thank you so much for your review! We are very pleased to know that you experience a wonderful environment! If there is anything else we can hep you with, please don't hesitate to ask!

July 11, 2015

MB Columbus Review Great service. Loyal program in place to care for customers. Great people and superb management team. Rachel and Brandy did a great job getting my ser More

by Dr.JRPPV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rachel, Brandy, Rick, Robert Ezekiel, John Kuntz, Rachel Napier, Brandy Meyer
July 01, 2015

Awesome Experience This was my first experience with Mercedes of Columbus and it was an awesome experience. Serpil was great. She made the whole car buying experience pa More

by DGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Serpil Adams
July 01, 2015

Great experience Serpil Adams was very knowledgeable and helpful. My wife and I appreciated her friendly service and attention to detail. Our expectations were met and More

by bigmomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serpil Adams
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