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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,498 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,498 reviews

April 22, 2016

Top Notch! Ive purchased several cars and my experience has never been so pleasant and easy as it was here... They are one of a kind...i will decinitely purchase More

by Shantrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary St. Louis
Apr 25, 2016 -

Mercedes-Benz of Columbus responded

On behalf us all of us at Mercedes-Benz of Columbus, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Gary. We will be sharing your feedback amongst our team. Please come visit us again soon!

April 18, 2016

Joshua, the Great! I've purchased two S550's (2010 and 2015) from Columbus Mercedes Benz, and Joshua Andujar was the salesman for both experiences. I am driving my drea More

by S550 Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 19, 2016 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing your experience with Joshua Andujar! Our goal is 100% customer satisfaction and it sounds like he achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your S550s and Joshua will be thrilled to hear your feedback!

April 16, 2016

They lied from the time we walk on the lot. They said that the car we bought was one of there car and that they serviced the car from the time it was sold it wouldn't pass inspection test Been More

by Coleman66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : John Kuntz, Kaleb Sanders
Apr 18, 2016 -

Mercedes-Benz of Columbus responded

On behalf of Mercedes-Benz of Columbus, I sincerely apologize about your experience. The frustration you encountered due to the emissions requirement to receive your tag is understandable. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Respectfully, Richard Joyner General Manager (706) 256-6100

March 29, 2016

Nothing New I visited the dealership for repairs and as usual was met with disrespect, rudeness and the typical blow off! This is nothing new. They are consistent More

by AliciaMenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2016 -

Mercedes-Benz of Columbus responded

Mrs. Menzie, We sincerely apologize about your experience. We have tried several times to reach you; however, you have your husband answering the phone and refuse to speak with us. You continue to slander and spread lies about us across multiple review websites and social media websites, but yet you will not allow us to make ammends. We are honestly trying to correct any actions you feel were negative and change to meet your standards, but we cannot do so without speaking to you directly. Please contact us ASAP as we are trying to help you.

Mar 30, 2016 -

AliciaMenzie responded

Funny! You say I am lying, so why are you calling me? You wouldn't be harassing me and trying to keep me from telling everyone the way I was treated would you?

March 22, 2016

Satisfied I recently purchased a SUV from MB of Columbus and in the beginning I was upset with how things were handled. I'm not sure whether my issues were in o More

by Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Mercedes-Benz of Columbus responded

Thank you for bringing this to our attention. I am extremely sorry to hear about your experience. I have reached out to Rick as well as our sales manager to make this right. I would also like to do whatever I can to personally rectify your experience and ensure your complete satisfaction. Please contact me, Tiffany Butterfield, at your earliest convenience at tiffanybutterfield@mercedesbenzcsg.com or by phone at (706) 256-6100. Again, I apologize about your experience and appreciate your feedback. Your assessment is vital in helping us approve upon our committment to excellence and I look forward to speaking with you soon. Sincerely, Tiffany Butterfield - Marketing Director

February 13, 2016

Friendly, No Pressure Buying Experience I found a 2011 GMC Yukon XL Denali listed on a common auto website, and decided to stop by to check it out. Joshua was just finishing up with another More

by klej53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2016 -

Mercedes-Benz of Columbus responded

Thank you for the great review and for taking the time to share about your experience. We will be sure to pass on the kind words to Josh and Debi. Should you need any help, please don't hesitate to contact us. We hope you are enjoying your GMC Yukon Denali and look forward to working with you again in the future!

February 13, 2016

Great experience Great experience! Josh was a great salesman. He got us a great deal. Would definitely use this dealership again when the time comes. Thanks for everyt More

by Almrds86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2016 -

Mercedes-Benz of Columbus responded

Thank you for the feedback! We will let Josh know you had a great experience. Please let us know if there is anything esle we can help you with. We look forward to working with you again!

January 29, 2016

Great Service I found the vehicle that I was looking for online on 1/28/16 and emailed the dealership. Gary the salesperson responded with the information that I re More

by trj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary St. Louis, Duane Hall
Jan 29, 2016 -

Mercedes-Benz of Columbus responded

Thank you so much for your business and for the excellent review! Your feedback means the world to us and we are glad you are satisfied with your purchase! We will pass on your kind words to Gary, Debi, and Duane, and we look forward to your next visit. Please let us know if there is anything we can do for you in the mean time!

January 22, 2016

New Purchase Experience: I was looking to purchase a new 2016 Mercedes-Benz GLE 350. They did not have the color that I wanted. But the sales person Mr. Joshua Andujar was ver More

by Zamb_350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2016 -

Mercedes-Benz of Columbus responded

Thank you very much for this 5-star review and for sharing your experience! It means a lot to us to earn your business and we hope you will enjoy many happy miles in your new Mercedes-Benz GLE350! I will pass on your kind words to Josh and the rest of our staff. Please let us know if there is anything else we can do for you in the future!

January 20, 2016

Great experience! My car sales man named Zek was great! I can tell that he has several years of experience selling cars along with making sure the customer is happy. He More

by Tturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I will contact Zek to sale my my daughter a car! Thank you!, Robert Ezekiel
Jan 21, 2016 -

Mercedes-Benz of Columbus responded

Thank you so much for this amazing review! So wonderful to hear that you enjoyed your experience here with us and your salesman Zeke. Zeke is looking foward to helping your daughter when she is ready to purchase a vehicle! Let us know if there is anything we can assist you with! Tank you and enjoy!

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