Mercedes-Benz of Columbus

Bad communication/ Finiance dept/ sales tax error I recently purchased a 2014 S 550, Gary St Louis was my sales agent who did very well in explaining the features of the car he was professional and kn I recently purchased a 2014 S 550, Gary St Louis was my sales agent who did very well in explaining the features of the car he was professional and knowledgable, this is my fourth S 550 I have purchased from Mercedes Benz of Columbus Ga and probably my last because of my recent experience I am disappointed and very unhappy with the way I have been handled from start to finish particularly with the sales tax that was not calculated correctly even though I brought it to the attention of the general manager, and still haven't been reimburse adequately due to their mistake. I would like to talk to someone to explain in detail my dissatisfaction with my recent purchase Unless I am contacted, and restitution is made towards me I would not be returning as a customer. More

Brittany is AMAZING !! My husband and I have schedules that are very much the opposite and we were having a hard time scheduling a time to visit our bank and the dealership My husband and I have schedules that are very much the opposite and we were having a hard time scheduling a time to visit our bank and the dealership without it becoming a hassle. Brittany met us at our credit union in the pouring down rain with the car and the paper work so things would be easier on us. She went above and beyond to make sure we were satisfied. She was one of the sweetest sales persons that we have encountered and we surely look forward to coming back in the future and having her help us again. Once again- Thank you so much Brittany More

Excelant! Extremely honest and fair!! I live in Atlanta and had been looking all around the southeast for a C63 AMG in my price range that would also trade my Tesla in for a fair price. Du I live in Atlanta and had been looking all around the southeast for a C63 AMG in my price range that would also trade my Tesla in for a fair price. Duane Hall (Sales Manager) is THE man! Never once did he act like a traditional salesman. He was not pushy at all! This is what keeps people like me coming back and referring family and friends. I will always come back to Columbus for any MB purchases in the future! Thanks for the great service. More

Angie is Awesome! My husband and I came to Mercedes Benz of Columbus Georgia and we had a great experience with Angie Braid. There was no pressure at all and she was pr My husband and I came to Mercedes Benz of Columbus Georgia and we had a great experience with Angie Braid. There was no pressure at all and she was professional and very nice. We ended buying a vehicle that same day and absolutely love it. we are looking forward to coming back in the future and having Angie help us again. Great job! More

Welcome Home! Joshua provided an A+ class experience from the first time we walked onto the lot. We traveled to Atlanta to look around, and there was no comparison Joshua provided an A+ class experience from the first time we walked onto the lot. We traveled to Atlanta to look around, and there was no comparison to the customer service experience that we received in Columbus. Joshua was the reason we decided to come back to Columbus to make our final purchase. Thank you for making us feel not like a customer, but like a family member. We will recommend not only Mercedes, but Mercedes-Benz of Columbus time and time again! More

Best car buying experience Ever!!! I purchased my CPO 2012 Mercedes G550, from over 8 hours away. On my first call Duane took the time to give me a Mercedes Benz education, he was very I purchased my CPO 2012 Mercedes G550, from over 8 hours away. On my first call Duane took the time to give me a Mercedes Benz education, he was very friendly and professional and was never a "pushy" salesperson. Because of this and the easy and flexible financing options offered, I felt confident enough to purchase my vehicle w/out ever even test driving the vehicle. It arrived on yesterday, and let me say, I am more than pleased with my vehicle and the excellent service I have received from both Duane Angela, I will definitely come back to them again for my next vehicle purchase as well as recommend them to all of my friends. I received first class service that more than matched the Mercedes Benz brand.I Love my G550, it has so much power and I've gotten so much attention in just the 2 days!!?? I Absolutely have no seconds thoughts on my decision to purchase my G550, I'm in Love?? More

Ok at first I purchased a Malibu from Rick . Later that week I seen a crack in windshield and i called him he said he didn't know it was there and I need to get i I purchased a Malibu from Rick . Later that week I seen a crack in windshield and i called him he said he didn't know it was there and I need to get it fixed before it spread.so I take it to get it repaired,to find out it was previously repaired.not good business More

Josh and Mercedes of Columbus are outstanding!!!!!!!!!!!!!!! We love working with Josh. He is very professional and a true gentleman. Very pleasant to work with, patient and no pressure sales. We will defini We love working with Josh. He is very professional and a true gentleman. Very pleasant to work with, patient and no pressure sales. We will definitely be dealing with Josh again. We are in and out of cars every couple of years and have purchased at least three Mercedes through Josh. And the customer experience does not stop there. Richard is great to work with also. Another true professional gentleman. No pressure sales. I feel like they truly want you to be happy with your purchase. When we are in for service Kaleb makes us feel like we are THE most important customer, like we rolled up in a GL63 AMG, even though it was just our GLK 350. I have purchased many vehicles through many different dealerships in town and no dealership can come close to the professionalism and care you will receive at Mercedes of Columbus. And no other dealerships service departments in the Columbus area are in the same league as Mercedes of Columbus. I never have any complaints with my service visits at Mercedes of Columbus. They are Top Notch! Thank you Adam and Rhonda More

Easiest car buying experience ever! Sales rep, Angie Braid, was so GENUINE and even though we showed up 30 minutes before closing time, didn't drive the trade-in vehicle there, and had 2 Sales rep, Angie Braid, was so GENUINE and even though we showed up 30 minutes before closing time, didn't drive the trade-in vehicle there, and had 2 tired and hungry small kids with us, she made the whole process flow smoothly. She helped entertain the kids with snacks and went out of her way to work around our chaotic schedule that week. More

Outstanding Salesman My salesman, Mr. Spencer Hixson was courteous and polite from the first day my husband and I came to the dealership the Saturday before I purchased my My salesman, Mr. Spencer Hixson was courteous and polite from the first day my husband and I came to the dealership the Saturday before I purchased my car. He was fair and honest which we appreciated. The day I came to pickup the car, it was clean and ready as promised. He was very patient in showing me the workings of the car. Should I every decide to purchase another car, Mr. Hixson would definitely be the person I would seek out or recommend to any of my friends. More