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Mercedes-Benz of Columbus
Columbus, GA
1,498 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,498 reviews
May 24, 2024
Love the easy service schedule online. I view the online service calendar and schedule around my work hours. I view the online service calendar and schedule around my work hours. More
by BOSSJETER
Verified CustomerEmployees Worked With
May 21, 2024
I was told it runs like new but it’s not a hey Mercedes that I want…. Maybe 1 day in year's (years) to come!! that I want…. Maybe 1 day in year's (years) to come!! More
by tk.parrish
Employees Worked With
May 14, 2024
The Mercedes-Benz of Columbus dealership is top notch. Wouldn't take our cr anywhere else. Prompt, courteous, professional service. Wouldn't take our cr anywhere else. Prompt, courteous, professional service. More
by stonef
Employees Worked With
May 11, 2024
Mercedes-Benz of Columbus always provide exception value for the service I receive there. Additionally, their everyone in the service department conducts themselves in a friendly and professional manner. I for the service I receive there. Additionally, their everyone in the service department conducts themselves in a friendly and professional manner. I would go anywhere else to purchase and service my Benz(es). More
by derric0
May 11, 2024
Our experience at Mercedes of Columbus was a 5 of 5 overall customer rating. Thank You. overall customer rating. Thank You. More
by albertspinks
Employees Worked With
May 10, 2024
The people at the desk were pleasant. My car was brought in to be looked over from top to bottom and the list that I was given left a very important issue off. I took it to another place My car was brought in to be looked over from top to bottom and the list that I was given left a very important issue off. I took it to another place and they said the car was unsafe and you all should have told me that if I wanted the car I would have to tow it off your lot. Also my a piece on my bumper needed to be secured and I know that but upon leaving it with you all it was secure on both ends and had been ever since purchasing the car. After leaving your place the part came off? The mechanic should have secured it back at least to the way that it was. I did receive the fee back that I was charged but I whole heartedly believe that your mechanic dropped the ball on this one and my life was in danger briefly and I feel like I should be compensated for the part the he did not secure the way that it was. More
by malindalo43
May 10, 2024
Always welcome energy whenever I drop my car off for services. They make you feel like family. services. They make you feel like family. More
by brittany.sinclair910
May 09, 2024
Lizzy and everyone in the Service Department have always been very helpful and nice to work with. been very helpful and nice to work with. More
by JACKIE.RIDDLE
Employees Worked With
May 08, 2024
Rachelle was very professional and thorough. Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley several times and she is also professional and very thorough. More
by drlane
May 06, 2024
HALEY IS ALWAYS SO HELPFUL, FRIENDLY AND KNOWLEDGABLE ABOUT MY CAR. SHE TAKES REALLY GOOD CARE OF HER CUSTOMERS. ABOUT MY CAR. SHE TAKES REALLY GOOD CARE OF HER CUSTOMERS. More
by PAT45
Employees Worked With
