Mercedes-Benz of Columbus

Bought a new ML350 Nice experience. Very comfortable, low pressure, lot's of attention and service. Said what they would do, and then did what they said. That's usual Nice experience. Very comfortable, low pressure, lot's of attention and service. Said what they would do, and then did what they said. That's usually really hard to find. They let us drive any vehicle we wanted, searched for what they didn't have, and then worked with us to do a custom order. It took longer than we would have liked, but that wasn't their fault. They made an offer, we had one round of negotiation, and the deal was done. When I went to pick the vehicle up, it was exactly what we agreed to, to the penney. AND, I really needed a mat for the back, and they were really nice about taking care of it for me. More

Trading our Mercedes Benz in Columbus GA Serpil Adams has and was very helpful in finding a car. She has been helpful, respectful, patient, thoughtful, knowledgeable. Serpil is a professional Serpil Adams has and was very helpful in finding a car. She has been helpful, respectful, patient, thoughtful, knowledgeable. Serpil is a professional sales lady. She knows the Mercedes Benz automobile and how to handle the purchase process. My wife and I are comfortable recommending Serpil and the dealership. More

Gary St. Louis Gary made this car buying experience the easiest I have ever had. He was great and the atmosphere was very friendly and non threating. What a great Gary made this car buying experience the easiest I have ever had. He was great and the atmosphere was very friendly and non threating. What a great place to buy a car. More

My car experience Abby was very nice and understanding of what I was looking for. I didn't feel rushed by her to make up my mind as I test drove 2 SUVs and 1 car. I did Abby was very nice and understanding of what I was looking for. I didn't feel rushed by her to make up my mind as I test drove 2 SUVs and 1 car. I didn't purchase a Mercedes-Benz that day but it was a good experience!! More

Great Customer service and support Serpil was very nice and warm. Helped to make sure that we were comfortable and at ease. Very informative and knowledgeable. Would definitely recommen Serpil was very nice and warm. Helped to make sure that we were comfortable and at ease. Very informative and knowledgeable. Would definitely recommend her to everyone. More

Sirpil was awesome !!! Wonderful experience. Great staff they found us the car we wanted and there was no pressure. It's my fourth car from this team and they never disapp Wonderful experience. Great staff they found us the car we wanted and there was no pressure. It's my fourth car from this team and they never disappoint from ordering a new car to a pre owned to meet my need. If you need a new or used Mercedes go no where else. More

First time owner of a Benz Mrs. Serpil went far above and beyond to make our visit to the dearship worth while, She was very attentive in listening to what we wanted. She is fu Mrs. Serpil went far above and beyond to make our visit to the dearship worth while, She was very attentive in listening to what we wanted. She is full of life and very knowledgable, she is an excellent sales person, we walked in as customers and left feeling as if we had gained a friend. More

The best of the best!!! Did not buy a new Benz,(SAD) how ever, I'm a service member deploying and Serpil Adams helped me sell my car threw mecerdes dealership. All the staff Did not buy a new Benz,(SAD) how ever, I'm a service member deploying and Serpil Adams helped me sell my car threw mecerdes dealership. All the staff that I dealt with where all professional and very military friendly. I could tell I was in good hands. When I come back, I will be getting my Mercedes from Serpil Adams. More

Sales staff goes above & beyond Daniel & other team members were very accommodating during our 3 on-site visits. My 1st experience was without my husband & Daniel was kind, knowledg Daniel & other team members were very accommodating during our 3 on-site visits. My 1st experience was without my husband & Daniel was kind, knowledgable, and not pushy at all. Next, our entire family stopped by after closing time and a manager was happy to get the keys and spend time showing the vehicle I had selected to my husband. Daniel's excellent listening enabled him to match our family with the perfect vehicle that met all of our needs within our desired price range. He brought it to our home, allowing me to drive it around the neighborhood & test how the car seats fit & 2nd/3rd row worked with them. The Dealership team made trading in my previous vehicle a dream, allowing for a seamless, stress-free process. Several team members stayed late, accommodating my husband's schedule the evening we signed papers & were extremely understanding with our rambunctious young children. We highly recommend Daniel & the dealership and will certainly return when we're in the market for our next purchase. More

They rolled out the red carpet treatment I took my E320 in for service. Rachel in the Service dept. took me the same day for repairs. I also decided to buy tires from them too. They offere I took my E320 in for service. Rachel in the Service dept. took me the same day for repairs. I also decided to buy tires from them too. They offered a comfortable area to work on my laptop while I waited. They even sent me home in style in a new 2015 loaner for a night since my tires had to be ordered. They provided excellent customer service and I received so many follow ups from everyone thanking me for my business. I really appreciate that. 2 1/2 weeks after I bought my tires, I ended up getting a screw in my new tires while driving on the interstate in AL on a trip. I called the service dept. and Lauren helped me get a copy of my invoice so that I could provide that to a tire shop in order to get my tire replaced since I had left the receipt at home. I was able to get the tire replaced and only pay for installation. I was so happy that I was able to get everything taken care of while I was on travel. These folks really have my back. They treated me as part of the Mercedes family and I will give them my business and recommend them to all of my friends!!! More