Mercedes-Benz of Columbus

Excellent service!!!! We saw an ML350 online a couple of days ago and I called and spoke to John Reynold to inquire about it. We are from Montgomery, Al so we told him we w We saw an ML350 online a couple of days ago and I called and spoke to John Reynold to inquire about it. We are from Montgomery, Al so we told him we would drive up to see it in a few days and that we would give him a call on our way up. From when we came onto the lot, he helped us every step of the way and worked diligently to help us get our vehicle despite our tight budget. He literally helped us get it down to the penny out he door. Thank you so much John!! Hopefully in a few years we can come back to you to purchase our next Mercedes Benz! More

Exceptional Service! I found a vehicle at this dealership that fit my needs, but by the time I contacted them it had already sold. Brittany listened to what I was looking I found a vehicle at this dealership that fit my needs, but by the time I contacted them it had already sold. Brittany listened to what I was looking for and found another match within a month. Furthermore, she hustled to provide me with everything I asked since I was buying it sight unseen. They even delivered it directly to me after agreeing to terms. Thank you very much!!! More

Brittany surpassed my expectations in every way! Through a series of unfortunate events I found myself in need of a car in very short order. With a very particular car in mind I began my search at d Through a series of unfortunate events I found myself in need of a car in very short order. With a very particular car in mind I began my search at dealerships in the tristate area. Having narrowed my search to a couple of specific cars I contacted each dealership for each car. From the first moment I spoke to Brittney she worked relentlessly to earn my business and provide me any information I requested regarding my soon to be new car. Even after the sale I have had questions and Brittney is still working with me and treating me exactly as she did before I bought the car. To top off the whole experience she drove three hours on her first day of vacation to meet me and drop off the car. This is hands down my best car buying experience of all the cars I have purchased. Great job Brittney Hope! When its time to buy my next car you can bet the first person I call will be Brittney at Mercedes-Benz Columbus. More

Mercerdez-Benz GLA 2018 I was in the market for a brand new car I contacted Mercedes-benz in Columbus and was connected with Mr. John Reynolds who made sure I had everything I was in the market for a brand new car I contacted Mercedes-benz in Columbus and was connected with Mr. John Reynolds who made sure I had everything I was looking for in my new car. He kept in touch through everything and even after I got my new 2018 GLA. I love this dealer and would recommend this delearship and Mr. Reynolds is awesome. Very trustworthy and patient. Everyone was great but I give it to Mr Reynolds. More

Dealership found me the perfect vehicle for my use. I'm very picky about exterior and interior color as well as options needed to be able to tow my Airstream. This dealer got in the perfect Certified Pr I'm very picky about exterior and interior color as well as options needed to be able to tow my Airstream. This dealer got in the perfect Certified Pre-owned vehicle I needed with super low miles! Brittany Hope was excellent to keep me up-to-date throughout the purchasing, delivery and training me on the operating instructions. Troy Reed also was great assisting me with accessories added and questions with great patience. It's a real pleasure to do business here! More

Issue with the salesman My experience with the Mercedes Benz of Columbus Georgia did not go so well. I went to visit the dealership on June 27,2017 in hopes of purchasing one My experience with the Mercedes Benz of Columbus Georgia did not go so well. I went to visit the dealership on June 27,2017 in hopes of purchasing one of their pre-owned vehicles. I spoke with the Salesman By the name of Bob Blauvelt. I had informed him that I would be purchasing the car and that I wanted to arrange a meeting on Friday at 10:30 am. He agreed and I was expecting to purchase a car by Friday of June 30,2017. He never informed me that other people were interested in purchasing the car. He did not give many detail letting me know that I could have put a down payment on the vehicle the day I was at the dealership. I called him the next day to make sure that we were still having the meeting. He said yes and then asked if I could put down a deposit. I asked him to let me call my mother and he said that was fine. I called my mom and I also asked him if he would accept a check card he said yes. My mom called and was going to put down a deposit over the phone and that is when he told her that the car had been sold and purchased. I felt that this was not fare to us because we were never aware of putting a deposit on the car to hold the car. My family and I were highly disappointed due to the lack of information that Mr. Bob failed to give us. I am believe that was unprofessional and I missed out on a great opportunity because of it. I am not trying to make Bob Blauvelt to be a bad person or salesman but my family and I were highly disappointed on how things happened. More

Bought my car on the Golf Course! I buy a new car about once a year and have many experiences, good and bad in the area. I was in the Mercedes golf tournament in Columbus and by chanc I buy a new car about once a year and have many experiences, good and bad in the area. I was in the Mercedes golf tournament in Columbus and by chance was paired with Duane Hall, Sales Manager. We got to talking and I decided to purchase an S Class Coupe. I traded my AMG GLE63s. The honesty and honor that Duane exhibited in the process was tremendous. A real breath of fresh air. By the end of the round the deal was done. They had me in and out of the dealership in record time with my new car and all the directions on how to operate it. I've purchased Mercedes from other dealerships and the guys from Mercedes Benz of Columbus put everyone else in the rear view mirror! This was a tremendous buying experience! More

Tres Whatley in Service strives to Please Customers. I used to do All my purchasing Mercedes from Atlanta, but Richard gave me the same deal, so I decided to give them a try. Whenever I needed service t I used to do All my purchasing Mercedes from Atlanta, but Richard gave me the same deal, so I decided to give them a try. Whenever I needed service to my vehicle Tres Whatley was Helpful and kept me informed. More

Easy buying experience Angie Braid and the staff at Mercedes-Benz of Columbus made my buying experience a very painless one! They were very helpful and polite. Great custome Angie Braid and the staff at Mercedes-Benz of Columbus made my buying experience a very painless one! They were very helpful and polite. Great customer service!! Definitely would recommend them!! More

Courteous, pleasant staff and professional demeanor. Scheduling service appointment was pleasant and attentive to my preferences. Staff was courteous, attentive, and professional. Service was on time and Scheduling service appointment was pleasant and attentive to my preferences. Staff was courteous, attentive, and professional. Service was on time and consistent with estimated cost. Cashier was courteous, professional and careful to provide service and payment documents. All of the foregoing contributed to a very pleasant service experience. More