Mercedes-Benz of Columbus

Superior Service I experienced awesome customer service from Jeff McIntyre from the time he made the service appt until my vehicle was completed. I always feel right a I experienced awesome customer service from Jeff McIntyre from the time he made the service appt until my vehicle was completed. I always feel right at home at Mercedes Benz of Columbus. More

Airbag Replacement Appointment kept on time, loaner vehicle ready as promised. Airbag replacement accomplished ahead of promised time. Vehicle was washed, cleaned and Appointment kept on time, loaner vehicle ready as promised. Airbag replacement accomplished ahead of promised time. Vehicle was washed, cleaned and ready when I returned the loaner. More

Reliable Service The staffs were informative and friendly. The only I didn’t like was the waiting area could’ve been better especially when you’re waiting hours and ho The staffs were informative and friendly. The only I didn’t like was the waiting area could’ve been better especially when you’re waiting hours and hours for your service. Maybe I had been to a better Mercedes so my expectation was high. More

Garry This Staff went above their Job Description My ride home was running late and the store was about to close Nadie came to my rescue. Nadie provided me with a ride home. Nadie professionalism and My ride home was running late and the store was about to close Nadie came to my rescue. Nadie provided me with a ride home. Nadie professionalism and customer services friendliness is awesome. Phil Bono is the man he personal checks every Mercedes Benz to insure it's clean. I have watched him provide a ride home for customer within five minutes.This Dealership treat their customers like family and makes everyone feel welcome. I would recommend Mercedes Benz of Columbus to all my Friend and Family. Thanks for all you do and making me a Mercedes Benz family member More

Exceptional Service The key to good service is to listen to the customers concerns. All of my concerns were fully noted and addressed by the service department. The lev The key to good service is to listen to the customers concerns. All of my concerns were fully noted and addressed by the service department. The level of professionalism shown by the entire service department is unmatched and appreciated. More

Phenomenal Service I got up and went to the dealership first thing this morning because my front tires gave me a warning. Phil guided me to a parking space and put air I got up and went to the dealership first thing this morning because my front tires gave me a warning. Phil guided me to a parking space and put air in the tires within 5 minutes. We were talking and he suggested I go ahead and get my 40,000 mile service so I did. Phil and Jerry took excellent care of me. Jerry sent the shuttle to pick me up from home and now I’m on my way. I couldn’t ask for better service, thank you More

Service/maintenance Thank you for accommodating me with an appointment at the last minute. Friendly and courteous staff. Prompt in providing service. Clean waiting ar Thank you for accommodating me with an appointment at the last minute. Friendly and courteous staff. Prompt in providing service. Clean waiting area and restrooms. More

B7 service Great service and very professional! Loaner car was ready when I dropped C250 off for B7 service! Would definitely recommend Mercedes Of Columbus deal Great service and very professional! Loaner car was ready when I dropped C250 off for B7 service! Would definitely recommend Mercedes Of Columbus dealership! Thank you! More

Service Department. Extremely professional and courteous service provided for our Mercedes E 350. Limited waiting. Reasonable cost and detail review of work performed. Extremely professional and courteous service provided for our Mercedes E 350. Limited waiting. Reasonable cost and detail review of work performed. Will continue allowing this dealership to provide all needed service. More

B service I appreciated the $150 discount on my service. The dealership is under construction and it was confusing to find where to go for the service center. I I appreciated the $150 discount on my service. The dealership is under construction and it was confusing to find where to go for the service center. I advised that some signage would have been helpful. More