Mercedes-Benz of Columbus

Out of state but not out of mind I was looking for a specific Mercedes SUV, and I found one at Mercedes-Benz of Columbus. I expressed interest and was connected with Ronnie Meares. De I was looking for a specific Mercedes SUV, and I found one at Mercedes-Benz of Columbus. I expressed interest and was connected with Ronnie Meares. Despite the fact that I was almost 400 miles away, I was able to complete a deal with a competitive price and competitive trade-in allowance. Ronnie was very attentive and followed up appropriately throughout the process. In addition, the car was delivered in excellent condition. Overall, the process took less than a week, and I never visited the dealership. I would highly recommend Ronnie and this dealership. More

Columbus, really? We recently needed to retire our 2008 S550. After checking out the competition (other manufacturers) here in Atlanta, my wife and I decided to purch We recently needed to retire our 2008 S550. After checking out the competition (other manufacturers) here in Atlanta, my wife and I decided to purchase another Mercedes Benz. I received a wonderful referral from a recent customer of Ronnie Meares. I had never thought about shopping for a car in Columbus. I live in Atlanta with many Mercedes dealers. However, after speaking with Ronnie a couple of times, I knew where we would be purchasing our next automobile. The transaction was easy and seamless. The car was delivered to my front door. It was like I had a personal shopper! Thank you Ronnie and the team of Mercedes-Benz of Columbus. More

I wish there’s 0 star I visited the dealership for B Service and the car was running fine and when i went to pick the car up I found out there is noise coming up from th I visited the dealership for B Service and the car was running fine and when i went to pick the car up I found out there is noise coming up from the engine, I decided to not drive the car under this condition, in the next morning i got message from the service manager saying that is my car is fine and the noise i was hearing was the direct injection pump on the vehicle. The vehicle had sat for 3 days and was cold after the vehicle warms up the pump will get quiet. I need to pick up our loaner this morning so if you will send me the address you are at i will have a driver leave this am with your vehicle with disrespect, rudeness and the typical hang up the phone on me!!! Then I decided to fill a complaint at MB-USA. At the end of the day i got phone call from the customer service manager and she apologize about what he did and told me that the technician checked out my car again and he said that the noise is normal and not normal. And now the found that they have to change the pison and connecting rod inside the engine which I’ Gonna lose the value of my car. My car has just 27000 miles. More

A “10” Buying Experience My wife and I recently purchased our first vehicle from Mercedes-Benz Columbus. We have had a number of positive experiences with other dealers, but My wife and I recently purchased our first vehicle from Mercedes-Benz Columbus. We have had a number of positive experiences with other dealers, but this purchase was different. The dealership has a unique way to connect with the customer. You feel more like you are dealing with your family rather than someone you just met. The product knowledge and courtesy of staff is similar to many dealerships. What sets them apart is the trust you immediately recognize as genuine and sincere. We were looking for more than just to purchase a new Mercedes. We were seeking to find a dealership that we could build a relationship built on trust. We were also trying to find a dealership where the staff and owner were committed to the long term and looking past the immediate sale. All of the staff we dealt with has been with the dealership 10 years or longer. If you are looking for a dealership you can build a relationship that will last and will probably have the same staff for your next purchase Mercedes-Benz Columbus is where we think you should start. More

Welcome to the Trifecta of Dealerships! Ronnie provides the combination of a sincere love for Mercedes-Benz, an inexhaustible knowledgeable about the product with buying options, and (my per Ronnie provides the combination of a sincere love for Mercedes-Benz, an inexhaustible knowledgeable about the product with buying options, and (my personal favorite), he's a really likable guy! There's no pressure or anxiety with Ronnie & you don't get a sense that he needs you to do anything other than what you want to do for you and your family. Buy or don't buy, he's content to represent the Brand and ensure that he's addressed every question you present to him. My visit to Mercedes-Benz of Columbus was easy going! It was literally Easy Going there to meet Ronnie, and to use the information & test drive to make a viable, well-informed decision about my purchase. I Found the Trifecta: love for the product, knowledge of the process & peace of mind... Thanks, Ronnie & Thanks Mercedes-Benz of Columbus! More

Excellent customer service!! Me. Ronnie Meares provided me with the most excellent customer service! I have been shopping around Columbus but his service has been the most excelle Me. Ronnie Meares provided me with the most excellent customer service! I have been shopping around Columbus but his service has been the most excellent of all. He responded quickly to my online inquiry with his professionalism. And then had the vehicle that I wanted to view, pulled up and ready for me to test drive right when I arrived to the dealership after work. It was a very rainy day and I was met with the car in a covered area for my convenience. He was ver informative and quick to answer my questions. The dealership was able to give me quick information regarding my trade and it’s value. Five stars to this outstanding sales professional and the dealership! More

IT WAS AWESOME!!!! I saw the car I wanted to test drive online contacted the salesperson . Bought the car that afternoon!!!! Great experience overall. Would buy again fr I saw the car I wanted to test drive online contacted the salesperson . Bought the car that afternoon!!!! Great experience overall. Would buy again from here. More

All Star Service I had purchased my GLK in 2015 with another salesperson and the service was impeccable, so I knew when it came to do business again, the decision was I had purchased my GLK in 2015 with another salesperson and the service was impeccable, so I knew when it came to do business again, the decision was simple. I called Ronnie a couple days before and told him my situation and was on it from the start. My father and I came to dealership, we traded in my GLK, test drove the new the car, sealed the deal and was out in no time. We laughed and maintained a genuine rapport. He treated us with the same all star service we had the 1st time. If you are ever looking for a Benz, ask for Ronnie More

Certified resolved issues quickly I purchased a certified pre-own S550 in August 2018. My brake light warning appeared in October 2018. I took my car in for repair. I was informed I purchased a certified pre-own S550 in August 2018. My brake light warning appeared in October 2018. I took my car in for repair. I was informed that the Rotors both back and front, plus brake pads both back and front must be replaced. Cost $2103. This was a shock since I only had the car for 2 months. They informed me that these repairs was not covered so the cost of the repair was my responsibility. My issue is certified pre-own means the car should have been fully inspected before being sold. There is no way I could have worn out Rotors and brakes in 2 months. Several managers at this dealership contacted me and made resolution to my issue very quickly. I am happy with the outcome and will continue my relationship with Mercedes Benz of Columbus Ga More

Helpful Staff We had a wonderful experience purchasing a vehicle at Mercedes Benz of Columbus. We were out of town buyers and our sale person, Ronnie Meares, had th We had a wonderful experience purchasing a vehicle at Mercedes Benz of Columbus. We were out of town buyers and our sale person, Ronnie Meares, had the SUV ready for us upon arrival. He was very through explaining all the features that came with the vehicle. We were confident in our purchase and he made the experience so easy. I would highly recommend this dealership and Ronnie! More