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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,498 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,498 reviews

February 08, 2019

Great Experience This was our first experience with this dealership, and we couldn't have been more pleased. Rick Gilbert was our Sales Advisor. We couldn't have ask f More

by Sydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with Mercedes-Benz of Columbus. Our goal is to make our customers feel as informed about their vehicle and as comfortable with their purchase as possible. We appreciate your business. Welcome to the family.

February 06, 2019

Service On arrival I was greeted in a very professional manner and she was interested in what my needs were on this visit. Elizabeth Enix, was very helpful a More

by poncis04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Our Service Department is dedicated to helping you solving issues with your vehicle no matter how big or small. Please reach out to us if you ever need anything else.

February 06, 2019

Had airbags replaced. Did excellent work on car, shuttle driver very courteous and friendly. Nate who heloed6me at pickup was also courteous and friendly. Other office staf More

by Carlady1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Eaton
Feb 06, 2019 -

Mercedes-Benz of Columbus responded

Thank you for your honest feedback. The next time you visit, you'll feel a warm welcome from each person in Service. We appreciate your business. We look forward to seeing you again.

February 05, 2019

A satisfied customer I just bought a new Mercedes from this dealership. Friendly, professional staff, A fair deal without hassle, attention to detail, and no surprises. Ro More

by Mike
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Meares
Feb 05, 2019 -

Mercedes-Benz of Columbus responded

Thanks for the kind words. At Mercedes-Benz of Columbus, we believe our customers make the best decision for themselves whenever they feel no pressure. We are always here to help. Welcome to the family!

February 04, 2019

Thank you for your Assistance Great Customer Service! Approachable and very accommodating in assisting me with connecting my new cell phone to blue tube. Bryce carefully explain st More

by Luquita King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Lane
Feb 05, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review, Luquita. Our Service Team is always there. No matter what question you may have, we will find the answer. Please reach out if you have any other questions, comments, or concerns. We appreciate your business and look forward to seeing you again.

February 02, 2019

Service.on starting vehicle I was very pleased as always with the friendly service received. Nate is always so helpful, even though I don't know much about cars. More

by Bkj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Eaton
Feb 05, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your review. It's our job to make sure we help you so your vehicle is in great condition. We're committed to being honest. Please reach out to us if you ever have any questions, comments, or concerns.

January 29, 2019

Tire pressure check. Nate was very friendly and efficient. He greeted me at the door, asked how he could help. In just a few minutes, my car was ready. More

by SueSm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Eaton
Jan 30, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. It's our job to make sure our customers are taken care of and that you are satisfied with your service. You deserve it. Please reach out to us if you ever have any questions, comments, or concerns.

January 29, 2019

Got Me In Fast response and scheduling! I enjoy getting my service done with Mercedes of Columbus! Great atmosphere to business with and nice selection of vehic More

by Mercedesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Ryan Adams, Christine Patterson, Bryce Lane, Mandy Dorrill, Nate Eaton
Jan 30, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. Your time is just as important to us as it is to you. We'll see you at your next visit.

January 29, 2019

Great wonderful people and very friendly!!! Nate and Elizabeth are so friendly every time I visit this dealership. I’m greeted at the door and feel so welcomed. I recommend this dealership to a More

by family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Eaton
Jan 30, 2019 -

Mercedes-Benz of Columbus responded

Thank you for your kind words. It's a priority to ensure that you have a great experience here every time you come to the dealership. It's good to hear that we're meeting our goal. We'll see you next time.

January 29, 2019

EXCELLENT SERVICE! Since purchasing my vehicle from Mercedes Benz of Columbus, Georgia in 2013, the experience has been Wonderful. The sales and auto service team is ver More

by MVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary St. Louis, Nate Eaton
Jan 30, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We will definitely keep up the good work. We're looking forward to seeing you again. Safe travels.

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