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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,498 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,498 reviews

May 10, 2019

Airbag recall service For Airbag service, I was contacted multiple times by dealership through email and text. Jerry was polite and courteous. By the time I handover my car More

by klkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. We go the extra mile because you deserve it. We appreciate your business. Please let us know if we can be of any help. Safe travels.

May 10, 2019

Great service Outstanding service.. Scheduled service and car was completed as promised. Very customer friendly; offered service to and from preferred location when More

by BORELCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. We go the extra mile because you deserve it. We appreciate your business. Please let us know if we can be of any help. Safe travels.

May 10, 2019

Awesome service and excellent communication! Liz you Rock Liz was courteous, personable,respectful, provided options and was very professional. She was patient and took the time to listen to my concerns. S More

by EOBASSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. Lizzy, as well as our whole Service Team, goes the extra mile because you deserve it. We appreciate your business. Please let us know if we can be of any help. Safe travels.

May 10, 2019

Top notch team Jerry was very helpful, my vehicle service and repair work was completed 13:00 hrs and the shuttle was at my home to pick me up with-in a hour after w More

by LDBNKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. We strive to be as convenient for our customers as possible. We're glad to hear we're helping. Safe travels.

April 23, 2019

Outstanding customer service Ronnie and the rest of the staff spent a significant amount of time helping me through all phases of the buying process. From helping me setting up m More

by Vrosado22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Meares
Apr 23, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. Every member of our sales team is dedicated to giving our customers the best car-buying experience. It is our goal to make sure you know everything about your car so you make the best decision for you. Safe travels. We appreciate your business.

April 12, 2019

Very sloppy Brought my 2006 SL500 and 2012 S550 to the dealer for service about a few weeks apart for the usual service and maintenance. Both times, a few (2-3) l More

by Af
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Reed
Apr 12, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Our General Manager, Nadie Martin, has worked to come to a solution for you. Please reach out to us if you ever have any questions, comments, or concerns.

April 09, 2019

wonderful experience Mercedes of Columbus and Bob Blauvelt makes buying a car fun !! The entire process was easy,well thought out and has the customers experience in mind. More

by riding in style
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt
Apr 10, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. Buying a car is a long process, so we try to make it as easy as possible. We appreciate your business and we hope you enjoy your new vehicle. Please reach out to us at 706-256-6100 if you have any questions, comments, or concerns.

April 01, 2019

The staff was responsive to my needs and was knowledgeable. The staff was knowledgeable of the product and responding quickly to all our request. The vehicle was delivered as agreed upon and staff assisted in s More

by Happy_customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Meares
Apr 02, 2019 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience with us. It's always good to hear when our customers are satisfied with our service. It means we're doing our job. Please reach out to us if you need anymore help.

April 01, 2019

beginning to end My process began with the sales manager answering many questions I had regarding car shopping in Ga. We spent a few days emailing back and forth, and More

by Kdl123
Recommend Dealer
Yes
Employees Worked With
Other Employees : Duane Hall, Ronnie Meares
Apr 02, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your review. Our goal is to make the car-buying process as easy as possible. We want you to know everything about your vehicle before you make your purchase so you are comfortable. Please reach out to us if you ever have questions, comments, or concerns. We're here to help.

March 31, 2019

Excellent service. I live out of state but found the car I wanted at this dealership. Ronnie made the purchasing process very easy and straight forward. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Meares
Apr 01, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We make sure that our customers have a smooth and easy car-buying experience no matter if they're local or out of town. You deserve it. Please reach out to us if you ever have any questions, comments, or concerns.

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