Mercedes-Benz of Columbus

Service B All was fine except The valet service (which was great) sent a car which was not the same as ours. It wasn’t that big a deal, except we understood T All was fine except The valet service (which was great) sent a car which was not the same as ours. It wasn’t that big a deal, except we understood That it was supposed to be More

Excellent service I brought my son's car in for service, everyone was friendly and the service was quick. I like the fact that I was told upfront what service was reall I brought my son's car in for service, everyone was friendly and the service was quick. I like the fact that I was told upfront what service was really required as I was just going by my son's word. Great place. More

Super Bowl Performance by Mercedes-Benz of Columbus, GA In a world where everyone gets a trophy no matter how good they are, I am always reluctant to say that a service or experience is excellent. This is In a world where everyone gets a trophy no matter how good they are, I am always reluctant to say that a service or experience is excellent. This is an exception for me. A Super Bowl trophy is due Mercedes-Benz of Columbus for excellence. I hate giving perfect scores as very few achieve this level. In this case I can't give less than perfect as it was earned in all aspects. Having purchased almost a vehicle per year for business and personal for the last 20 years, this was the best experience I have ever had. Simplicity in delivering the technical information pertaining to the operation of the "accessories" and vehicle was perfect. My thanks to Duane Hall and his team. Job well done............ More

Excellent experience Without a doubt the best experience I have ever had with a dealer buying a new car. No pressure, lots of help answering questions and genuinely nice p Without a doubt the best experience I have ever had with a dealer buying a new car. No pressure, lots of help answering questions and genuinely nice people. I have had past experience with their service department with my old car and was impressed with them - another reason I chose this dealer and a new Mercedes. More

Very Diligent and professional. Straightforward; simple and no hassle purchase. No waste of time or push, agreed on price and was out in no time. Thanks you and will be back Straightforward; simple and no hassle purchase. No waste of time or push, agreed on price and was out in no time. Thanks you and will be back More

Great service! Great service, as always. Everyone is very nice there and they washed my car for me also!! Yeay! There was some renovation going on at the time, but I Great service, as always. Everyone is very nice there and they washed my car for me also!! Yeay! There was some renovation going on at the time, but I had no difficulty getting in and out. More

Great Service The service department is always very professional, courteous, respectful and and helpful when we are servicing our vehicle. Our vehicle is always rep The service department is always very professional, courteous, respectful and and helpful when we are servicing our vehicle. Our vehicle is always repaired in a timely manner and we are always notified about the issues and how long it will take for the service to be completed. More

Superior Purchasing Experience Very pleased with the dealership and vehicle. Love how it handles and is very fun to drive. Great customer experience in purchasing my GLC 300. Very pleased with the dealership and vehicle. Love how it handles and is very fun to drive. Great customer experience in purchasing my GLC 300. More

Knowledgeable and polite. Mr. Richard Joyner and Mr. Josh’s Andujar met me outside the dealership. I had contacted Mr. Joyner tp ask for a knowledgeable sales person that would Mr. Richard Joyner and Mr. Josh’s Andujar met me outside the dealership. I had contacted Mr. Joyner tp ask for a knowledgeable sales person that would be able to answer my questions about the 2020 GLE. Mr. Andujar was able to answer all my questions and offer information on the driver assist programs on the GLE. Mr. Andujar was very patient with me as I had many questions about the vehicle. The GLE was a perfect fit for me. After my decision to purchase I was introduce to a lot of the employees. They were courteous and answered my questions about service. I could not have asked for a better experience in purchasing a car. It is something I normally dread but they made it easy. I was glad to know that they are a dog friendly dealership as my Havanese is usually by my side. Mr. Andujar was exceptional. More

Incredible Every experience I have had has been incredible. The customer service is superb. The effort put forth to help in my decision as to what model to pur Every experience I have had has been incredible. The customer service is superb. The effort put forth to help in my decision as to what model to purchase was very much appreciated. More