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Mercedes-Benz of Columbus
Columbus, GA
1,654 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,654 reviews
May 01, 2020
Best service in the area.been using this dealer ship every since my son bought 2 mercedes from here ,and my daughter 1.not only is the service great the sales people are too. every since my son bought 2 mercedes from here ,and my daughter 1.not only is the service great the sales people are too. More
by Wildman
Employees Worked With
Troy Reed, Phil Bono
April 30, 2020
Always a great experience. Thank you for what you guys do. The staff in the service dept is always nice and so accommodating. They went out of their way to keep things sanitary during this time as well. do. The staff in the service dept is always nice and so accommodating. They went out of their way to keep things sanitary during this time as well. More
by TONYA.BADCOCK
Verified CustomerEmployees Worked With
Troy Reed, Jerry McIntyre
April 25, 2020
I always have a reliable, peaceful visit when I bring my vehicle in for service. Even during this trying time service was still great and satisfying vehicle in for service. Even during this trying time service was still great and satisfying More
by frederickcook6
Employees Worked With
Phil Bono
April 24, 2020
My service at Mercedes Benz of Columbus was excellent! Jerry called me to ask if he could keep the car for another day to find out the problem! I told him “yes” and he called back the next day to let me k Jerry called me to ask if he could keep the car for another day to find out the problem! I told him “yes” and he called back the next day to let me know the problem was resolved! The ppl at Mercedes Benz are so friendly and do not mind helping with any issue you may have with your car! Thanks for excellent services! More
by diana90606
Employees Worked With
Jerry McIntyre
April 24, 2020
Outstanding service and awesome Management..My Sale associate Angela made every attempt to find the right vehicle for my needs. Love my 2020 Mercedes Benz GLB 250 associate Angela made every attempt to find the right vehicle for my needs. Love my 2020 Mercedes Benz GLB 250 More
by mwade14016
Employees Worked With
Angie Braid
April 21, 2020
Thank you for providing Excellent Service and being attentive to my needs and concerns that were brought to your attention. Great Customer Service is definitely a priority. attentive to my needs and concerns that were brought to your attention. Great Customer Service is definitely a priority. More
by SHANALEXANDER
Employees Worked With
Jerry McIntyre
April 20, 2020
Excellent and uparalled car buying experience. Bob was extremely helpful and assisted with each step along the way. My wife and I were very pleased with their overall customer service. Will plan to buy ag extremely helpful and assisted with each step along the way. My wife and I were very pleased with their overall customer service. Will plan to buy again from this dealer! More
by JBINGALLS
Employees Worked With
Bob Blauvelt
April 20, 2020
able to make a deal I was able to make a deal and close under difficult external circumstances. (the Virus) Got it done in record time with no stress. Good cooperation a I was able to make a deal and close under difficult external circumstances. (the Virus) Got it done in record time with no stress. Good cooperation all along the line. More
by lwb4218
April 18, 2020
A+ service! I was initially afraid to take my vehicle to the dealership. But Phil Bono is the best service advisor that I've ever worked with. He's knowledge about the Mercedes Benz brand and went out of hi the dealership. But Phil Bono is the best service advisor that I've ever worked with. He's knowledge about the Mercedes Benz brand and went out of his way to make me feel comfortable that I wasn't having a repair that didn't absolutely need to be done. The cost of my repair while not cheap , was VERY reasonable! Thanks Phil . More
by warrickhenry
Employees Worked With
Phil Bono
April 17, 2020
I want to commend service Advisor Phil Bono for excellent and impressive customer service. All questions answered-with patience. He is definitely an asset. Shout out to Nadie as well. Excellent !!!! and impressive customer service. All questions answered-with patience. He is definitely an asset. Shout out to Nadie as well. Excellent !!!! More
by pamsparalegalservice
