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Mercedes-Benz of Columbus
Columbus, GA
1,581 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,581 reviews
January 29, 2020
Seamless and superb The best dealership in Western GA. They go above and beyond to make sure it is done correctly. We are always so very pleased. Would not go anywhe The best dealership in Western GA. They go above and beyond to make sure it is done correctly. We are always so very pleased. Would not go anywhere else. More
by sugardoc6
Verified Customer
January 29, 2020
The overall experience at this dealership was great. My wife got the car she wanted at the price she wanted. We pleased with our purchase. wife got the car she wanted at the price she wanted. We pleased with our purchase. More
by RODNEY.MALLORY47
January 28, 2020
First time purchase from dealership My experience was much better than I thought it would be. This is the fifth Mercedes we have own and the first from Columbus. I always purchased fr My experience was much better than I thought it would be. This is the fifth Mercedes we have own and the first from Columbus. I always purchased from Atlanta because I received a better deal More
by JGUYNN6643
Employees Worked With
January 27, 2020
Service issue. Knowledgeable and friendly personnel giving quality care. Issue resolved to my satisfaction. Phil waited after hours for Uber driver to arrive. Wo Knowledgeable and friendly personnel giving quality care. Issue resolved to my satisfaction. Phil waited after hours for Uber driver to arrive. Would highly recommend to others. More
by weiighed
January 25, 2020
Best service dept. from pulling in until getting my car back, they keep me updated. Explain everything that has been performed. Getting a loaner is the best part back, they keep me updated. Explain everything that has been performed. Getting a loaner is the best part More
by TK32847
Employees Worked With
Jerry McIntyre
January 25, 2020
Fixed with NO PROBLEMS Always prompt and courteous, quick to insure you have the least amount of aggravation with the problem. My problem was covered by warranty , it made n Always prompt and courteous, quick to insure you have the least amount of aggravation with the problem. My problem was covered by warranty , it made no difference. More
by LRAYVINSON
Employees Worked With
January 24, 2020
Glad to see them start sprinter repairs. Excellent workmanship and service. We have a small fleet and will be back. Thank you Phillip !!! We will be back workmanship and service. We have a small fleet and will be back. Thank you Phillip !!! We will be back More
by genatrac
Employees Worked With
Phil Bono
January 24, 2020
Evaluate emergency brake and blindspot assist We were having difficulty setting and releasing the emergency brake. They adjusted emergency brake and blind spot assist and explained how to prevent We were having difficulty setting and releasing the emergency brake. They adjusted emergency brake and blind spot assist and explained how to prevent future problems. More
by jmgergely
Employees Worked With
Troy Reed, Jerry McIntyre
January 22, 2020
Very smooth buying Angie and Richard were very helpful in the purchase of my car. Love my car. Thank you! Feel very comfortable about car and use. Great experience! Angie and Richard were very helpful in the purchase of my car. Love my car. Thank you! Feel very comfortable about car and use. Great experience! More
by ALICE.JOLLEY01
January 21, 2020
Everyone was so nice and helpful, and had such a spirit of excellence. I’d gone to other dealerships but this will now be mine from now on for future services. of excellence. I’d gone to other dealerships but this will now be mine from now on for future services. More
by blessingsunlimited
