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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,498 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

January 16, 2020

Mercedes Benz of Columbus always provides great customer service and goes the extra mile in all their activities. Thanks for fixing a complex problem we thought would just be with us through the ownership More

by ANDERSONJJJ
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
Jan 17, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience! We appreciate your feedback and we appreciate your business. Please let us know if there's anything else we can do for you. Until next time! Safe travels.

January 14, 2020

Professional Customer Service with a Smile I have always great experience every time I bring my car for service. Jerry McIntyre was so friendly and professional when he helped me with my car m More

by JIMHERRSOCCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Hightower, Jerry McIntyre
Jan 14, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience with Mercedes-Benz of Columbus. Please let us know if there's anything else we can do for you.

January 13, 2020

Yearly service When I call, always staff is prompt and gets me to the right person and service. Attentive, friendly and I always get the feeling, they are really lis More

by joann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Troy Reed, Jerry McIntyre, Phil Bono
Jan 14, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback! We go above and beyond for our customers because you all deserve it. We'll be sure to let our Service Department know to keep up the good work. See you next time!

January 11, 2020

From start to finish the staff here was highly attentive, professional and accommodating. It is always a pleasure doing business with Columbus Mercedes! They always are great More

by mansour.jerry
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
Jan 13, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We strive for an exceptional experience each and every time. We appreciate your business. Please reach out to us if you ever need anything.

January 11, 2020

Personable and Full of Personality Great customer service with a smile and friendly banter. They investigated the source of my concerns and put my mind at peace. Despite so many choices More

by CPTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry McIntyre, Phil Bono
Jan 13, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We're dedicated to providing great customer service no matter what. We appreciate your business. Safe travels!

January 09, 2020

great service I got great customer service and service on my Mercedes. I would recommend them to everybody that need service done on their Mercedes. They are far t More

by bouie5225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jan 13, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We are very excited to see you for a Service appointment. We aim to please. See you in Service!

January 08, 2020

Stopped by on a very cold and windy Saturday night a few minutes prior to closing. I was met outside by Angie Brant and she enthusiastically showed me several cars and allowed me to test drive the vehicle More

by dellabell49
Recommend Dealer
Yes
Employees Worked With
Angie Braid, John Gogle
Jan 14, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Providing top-notch customer service is our goal. Please reach out to us if you ever need anything.

January 08, 2020

Positive Experience I came in for a recall check, console repair and software update. The employees were very courteous and professional. The shuttle driver was also ver More

by vwmswiley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at our dealership. We strive for an exceptional experience every time. Please reach out to us if you ever have questions or comments.

January 04, 2020

The service here is beyond 5/5 stars. I would give more if I could. Phil, Troy, Gary, and the whole service crew is beyond AMAZING. I cannot say enough about them. Will definitely be going back for all my More

by johndgreene
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Phil Bono
Jan 06, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with our Service Department. We'll be sure to tell them to keep up the good work. Please let us know if you need anything.

January 01, 2020

Awesome Salesman awesome and quick on my purchase where it was deliver to me on my behalf,deliver driver was awesome ,thanks for the wonderful service More

by stanley003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We go above and beyond for customers because you deserve it. Please let us know if you need anything!

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