Back

Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Contact Dealership

7470 Veterans Parkway

Columbus, GA

31909

Directions

By Type

Showing 1,499 reviews

January 28, 2020

First time purchase from dealership My experience was much better than I thought it would be. This is the fifth Mercedes we have own and the first from Columbus. I always purchased fr More

by JGUYNN6643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We're happy we exceeded your expectations and we're happy to service any of your vehicles. Please give us a call if you ever have any questions.

January 27, 2020

Service issue. Knowledgeable and friendly personnel giving quality care. Issue resolved to my satisfaction. Phil waited after hours for Uber driver to arrive. Wo More

by weiighed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Phil Bono
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. Our go above and beyond for our customers because you deserve it. Please reach out to us if you ever have any questions, comments, or concerns.

January 25, 2020

Best service dept. from pulling in until getting my car back, they keep me updated. Explain everything that has been performed. Getting a loaner is the best part More

by TK32847
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We aim to please because you deserve it. See you in Service!

January 25, 2020

Fixed with NO PROBLEMS Always prompt and courteous, quick to insure you have the least amount of aggravation with the problem. My problem was covered by warranty , it made n More

by LRAYVINSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We're happy to hear about your service visit. As a customer, you deserve the best treatment. Please reach out to us if you ever need anything.

January 24, 2020

Glad to see them start sprinter repairs. Excellent workmanship and service. We have a small fleet and will be back. Thank you Phillip !!! We will be back More

by genatrac
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We are happy to be your authorized commercial vans dealer. Please let us know if there's anything we can do for you. Safe travels!

January 24, 2020

Evaluate emergency brake and blindspot assist We were having difficulty setting and releasing the emergency brake. They adjusted emergency brake and blind spot assist and explained how to prevent More

by jmgergely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We strive to provide excellent customer service. Please give us a call if you ever have any questions, comments, or concerns.

January 22, 2020

Very smooth buying Angie and Richard were very helpful in the purchase of my car. Love my car. Thank you! Feel very comfortable about car and use. Great experience! More

by ALICE.JOLLEY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Joiner, Angie Braid
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We strive to give stellar customer service and an exceptional experience each and every time. Safe travels!

January 21, 2020

Everyone was so nice and helpful, and had such a spirit of excellence. I’d gone to other dealerships but this will now be mine from now on for future services. More

by blessingsunlimited
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Bono
Jan 21, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We are dedicated to giving our customers the most accurate information along with stellar customer service. Safe travels!

January 21, 2020

Great job, Phil! Thanks Phil for all of your professional help with my vehicle. Also, thank you for going the extra mile to assist our needs. Brenda and Oscar Brown More

by brown.brenda55@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Jan 21, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We aim to please. Safe travels!

January 20, 2020

Wow great place to buy your next car or truck Mercedes Benz of Columbus took care of me from the comfort of my home. I found the whole experience with great pleasure. Sales agent Malcolm Waller se More

by dmpeshke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We are dedicated to giving our customers the most accurate information along with stellar customer service. We appreciate your business.

...
117
...