Mercedes-Benz of Columbus

Mercedes-Benz of Columbus Service Department Rocks Scheduled my GLC-300 for Service A. Appointment was for 1:00 PM. Arrived at 12:45 PM and was out the door at 1:45 PM. Talk about great service. BT Scheduled my GLC-300 for Service A. Appointment was for 1:00 PM. Arrived at 12:45 PM and was out the door at 1:45 PM. Talk about great service. BTW one could eat off the floor in the business. I have never seen such a clean and well maintained establishment. More

Great experience purchasing a used vehicle I purchased a used vehicle and the people and process all went perfect. I also appreciated the fact that they are a USAA certified listed dealership a I purchased a used vehicle and the people and process all went perfect. I also appreciated the fact that they are a USAA certified listed dealership and support the military and its veterans. All my dealer interactions were conducted via the internet and/or the phone. Brittany and Malcolm were both wonderful to deal with. Seeing that I lived in Murphy, NC, Malcolm even arranged to have his local driver(s) bring the vehicle to Atlanta for finish the purchase. The vehicle met and exceeding all my expectations. Is was obvious to me on my first inspection of the vehicle that M-B of Columbus takes pride in all aspects of their business. Malcolm truly deserves special kudos for going the extra mile to ensure that I was completely satisfied. Please pass along my "thanks" to your entire staff for making this a truly wonderful experience. Sincerely, Greg and Cheryl Westberg More

Good working relationship This Service Center worked with me to meet my needs in every way. Did there best to meet schedule. Returned calls to keep me up to date. This Service Center worked with me to meet my needs in every way. Did there best to meet schedule. Returned calls to keep me up to date. More

AMAZING Service Department Wow, where do I begin! I have no experience with the sales department however the SERVICE DEPARTMENT is phenomenal!! They are always helpful, courte Wow, where do I begin! I have no experience with the sales department however the SERVICE DEPARTMENT is phenomenal!! They are always helpful, courteous, friendly, greets me with a smile and make strides to go ABOVE AND BEYOND to make sure my car is cared for and that I have a clear understanding of what’s going on while they have my car. I would not expect anything less from Mercedes Benz and you guys in Columbus, GA fit the bill. Mr. David Lawrence needs a RISE...I mean seriously!! This gentleman does more than he probably should, and he pays attention to details. he is often spoken of and rarely seen because he is too busy working tediously on vehicles, but his work is greatly appreciated. He even took the time to take me to the work area to see what he was working on with my car and I cannot thank him enough. She still rides great if not better!! #Salute Mr. Phil Bono, such a wonderful man...he is so patient and soft spoken, and I cannot thank him enough. I was in a panic to figure what to do while my car was in service because I travel often with my career and he without a blink reassured me I would be taken care of. He called me just enough to keep me informed and not all those ridiculous calls about nothing. He needs a promotion and a raise as well. THANK YOU, MERCEDES BENZ of COLUMBUS, GA!! More

This is my second vehicle purchase from Mercedes Benz of Columbus, and both because of Joshua Andujar. The dealership has always been friendly and very nice, but I always ended up purchasing in Atlanta unti Columbus, and both because of Joshua Andujar. The dealership has always been friendly and very nice, but I always ended up purchasing in Atlanta until my wife decided to move from a 5 series to either a GLE or an E class. To say we really didn’t know what we wanted is an understatement! We walked in and met with Josh, and though we took several visits and test drives he could not have been more helpful, involved and genuinely concerned in our purchase process. It was a delightful process. The service department is top notch as well. So when I needed a great preowned GL for work travel, I stopped in to se Josh just before closing time on a Thursday night. He acted as if they had just opened and even though I told him up front I was going to look at some vehicles in Atlanta the next morning he stayed late to show and let me test drive what they had. Based on that and the quality of one of the offerings I called the next day, told him I’d take the truck and be in at 1:30 to take delivery. I drove off at 2:05! Couldn’t be happier. More

As always, excellent, fast service. Had a scheduled appointment for all-wheel alignment, the service was completed quickly and the car returned in less than an hour. They not only provi Had a scheduled appointment for all-wheel alignment, the service was completed quickly and the car returned in less than an hour. They not only provided quick, quality service but also washed the car. More

Excellent Service Phil is a very very good service advisor, and the rest of the crew is equally nice and professional. Kudos to all! thanks for the help with my 2018 c Phil is a very very good service advisor, and the rest of the crew is equally nice and professional. Kudos to all! thanks for the help with my 2018 car, And thank you to the shop foreman David!Carol Campos More

You Make A Difference 5 stars all the way.............. Very Skilled and demonstrates concern and care for the client. employees of Mercedes Benz of Columbus gives you the concept and "feeling" that your th Very Skilled and demonstrates concern and care for the client. employees of Mercedes Benz of Columbus gives you the concept and "feeling" that your the only customer at that given time. Polite courteous and promotes teamwork with all. All work, service, sales and just a car wash all is consistently high. I appreciate you and your high performance for customer service. Marleen Tharpe Ms. Senior Georgia More

Everything was above and beyond expectations. I have been driving a Mercedes for over 25 years and the company keeps getting better.Thanks for the help guys. driving a Mercedes for over 25 years and the company keeps getting better.Thanks for the help guys. More

On 3 Mar 2020, I brought my ML350 to the dealership to have the tailgate’s electronic mechanism repaired, per Troy’s instructions. It had stopped working after the battery was replaced on or about 25 Feb have the tailgate’s electronic mechanism repaired, per Troy’s instructions. It had stopped working after the battery was replaced on or about 25 Feb 2020.The comput-er needed reprogramming & was done immediately. More