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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

April 04, 2020

Mr bono was very respectful,and courtesy, he explained what was going to be done and reason,i would recommend him to any customer,make you want to come only to him for answers.thanks phil More

by Wporter194
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Apr 06, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We're happy to take care of your service needs. Please call us at 706-256-6100 if you have any questions, comments, or concerns.

April 04, 2020

Phil Bono Big shout out to Phil Bono for going above and beyond in getting the A/C cooling again in the GLE350. It was a pleasant experience from start to fini More

by todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Phil Bono
Apr 06, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We aim to go above and beyond for our customers to ensure an exceptional experience each and every time. Please give us a call at 706-256-6100 if you need anything.

March 26, 2020

Nice work in trying circumstances. Jerry McIntyre is a valuable ambassador, who understands customer service. Service was done quickly and communication was sharp. Thank you. More

by Roddy
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Mar 26, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We appreciate your patience as we work through this difficult time. We are still committed to providing superior customer service. Safe travels.

March 25, 2020

Time Worthy Thanks, for your professionalism and expedient service. I hope my next experience will be an equally great experience and service at Mercedes of Colum More

by andreawrighthawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ex-employee and still top salesman: Gary St. Louis, Duane Hall
Mar 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience. We give superior customer service each and every time. Please let us know whenever we can be of service to you. Safe travels!

March 23, 2020

Phil was very helpful. He went over my options with me and gave me all the information I needed to make a decision. Thanks Phil More

by spledger76
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Mar 24, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We make sure our customers have the most accurate information so they can make the best decision for their vehicle. We appreciate your business. Give us a call whenever you need us.

March 19, 2020

Great job pleasure working with the service department. repaired the car very quickly and for an economical price. also delivered the car to my home without me More

by Kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Mar 19, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We're committed to providing superior customer service. Call 706-256-6100 if you ever need anything. We appreciate your business.

March 18, 2020

Great experience at Mercedes of Columbus! I recently had a great new car buying experience at Mercedes of Columbus. Thanks to our salesperson, Josh, for his help and "hand-holding." Thanks als More

by Lori A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback and your business. It's always our goal to make the car-buying experience very easy for our customers. Welcome to the family. Safe travels.

March 17, 2020

I received great service from everyone I spoke. Excellent service. Excellent service. Excellent service. I will recommend Mercedes-Benz of Columbus to my friends. Excellent service More

by aramos0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre
Mar 17, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your recommendation. We take pride in providing top notch customer service. Give us a call at 706-256-6100 if you ever have questions, comments, or concerns.

March 17, 2020

The pollen is really bad and they told me to bring the car back after the pollen stop and they will wash it again for me with no charge. I really appreciated this because my car was covered with pollen to More

by MARQUETTABARNES
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 19, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We understand how bothersome the pollen can be during this season. Please let us know whenever you need us. Safe travels!

March 16, 2020

bought a used Mercedes This was my second purchase of a used Mercedes-Benz. The car buying experience was easy and effortless. Everyone was very helpful and knowledgeable as More

by SPENCE.SEALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Blauvelt
Mar 17, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We strive to make the car-buying experience as easy as possible while giving you the most accurate information on your vehicle. We appreciate your business. Safe travels.

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