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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

April 21, 2020

Thank you for providing Excellent Service and being attentive to my needs and concerns that were brought to your attention. Great Customer Service is definitely a priority. More

by SHANALEXANDER
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Apr 22, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback! We're glad you were satisfied with the level of service you received. Please give us a call at 706-256-6100 if you need anything.

April 20, 2020

Excellent and uparalled car buying experience. Bob was extremely helpful and assisted with each step along the way. My wife and I were very pleased with their overall customer service. Will plan to buy ag More

by JBINGALLS
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt
Apr 22, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We're happy to hear you were happy with your car-buying experience. It's always our goal to make the car-buying experience as easy as possible for our customers. Safe travels!

April 20, 2020

able to make a deal I was able to make a deal and close under difficult external circumstances. (the Virus) Got it done in record time with no stress. Good cooperation a More

by lwb4218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you taking the time to write about your experience at Mercedes-Benz of Columbus. We're dedicated to providing superior customer service, especially during these difficult times. We appreciate your business. Safe travels!

April 18, 2020

A+ service! I was initially afraid to take my vehicle to the dealership. But Phil Bono is the best service advisor that I've ever worked with. He's knowledge about the Mercedes Benz brand and went out of hi More

by warrickhenry
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Apr 20, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We strive for an exceptional experience each and every time. Please give us a call at 706-256-6100 if you need anything else.

April 17, 2020

I want to commend service Advisor Phil Bono for excellent and impressive customer service. All questions answered-with patience. He is definitely an asset. Shout out to Nadie as well. Excellent !!!! More

by pamsparalegalservice
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Bono
Apr 20, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback! It's always great to hear that our customers appreciate our customer service. Please reach out if you ever need anything. Call 706-256-6100 if you have any questions, comments, or concerns.

April 16, 2020

Online purchase I was pleasantly surprised how easy my online purchase was. Angela Braid was very knowledges and professional in helping me with this purchase. Having More

by mackmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
Apr 16, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We aim to make the car-buying experience as easy and painless as possible for our customers. We appreciate your business. Safe travels!

April 15, 2020

Easiest and most pleasant transaction I have ever had and during Covid-19 lockdown to boot. Totally recommend the dealership and Brittany, Debi and Rick. 5 🌟 More

by JTBROYS
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Mercedes-Benz of Columbus responded

It's our goal to make the car-buying experience as easy and informative as possible. We want our customers to be satisfied with their purchase. Please reach out to us if you ever need anything. Thanks for your feedback and your business.

April 08, 2020

Troy and his Service team has provided my wife and I with great service for the past 3 years. The quality of the service department keeps us buying Mercedes from Columbus More

by stacysevans008
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Phil Bono
Apr 09, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback and your business. Give us a call at 706-256-6100 if you need anything. Safe travels!

April 07, 2020

Timely and Efficient Couldn't ask for better service. Rene was extremely efficient and knowledgeable. He was especially compliant in maintaining COVID-19 protocols. Good m More

by psycopro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene (?) Service Call to Opelika
Apr 09, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. Please give us a call at 706-256-6100 if you have any questions, comments, or concerns about your service or about anything in general. Safe travels!

April 06, 2020

Excellent Customer Service...My Salesman Rick Gilbert answered all my questions during my AMG G63 build from Austria to Columbus. I Highly recommend him for all your AMG needs More

by 2020 AMG G63 owner
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. Our Sales staff is committed to providing top notch customer service. We're glad to hear you're happy with your purchase. Give us a call at 706-256-6100 if you ever need anything.

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