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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,405 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,405 reviews

March 05, 2024

They gave me good marks on my van and told me what to look for next. Coulldnt ask for more! More

by njpresley47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Mr. Waller was pleasant and very informative. He took the initiative to listen and answer questions without hesitation. More

by mrsdee2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C4 analytics
March 04, 2024

Great service. Great people, the only place I will ever go for my car. A++++ More

by TJ0169GA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Great service easy to work with dealership is clean and professional recommend them 100 percent More

by smash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Thank you Lauren, for you continued professional, outstanding and selfless customer service. Thank you much. More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Rachelle and the service team are great! Rachelle provides excellent customer service. She is professional, pleasant to work with, and keeps me informed on my car's service. More

by NBJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Great service. Attention to details. The people are courteous and know what’ to do . Great! More

by ishadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gilbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C4 analytics
February 27, 2024

Evelyn was awesome. She kept me informed on all steps of ordering the car and updated on its progress. She is very easy to work with and extremely competent. Usually ca More

by susan1ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Service performed as promised and when promised. Phone call from Rachelle for both status and completion of work More

by Davidpassman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your positive experience with us, Davidpassman3! We're delighted to hear that the service was performed as promised and within the expected timeframe. We appreciate your trust in our team and will pass along your compliments to Rachelle!

February 25, 2024

Fast and pleasant service. Lauren was very helpful. Arrived in time and helped quickly, finished and everything worked well. More

by Sbakernp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Mercedes-Benz of Columbus responded

Thank you for sharing your feedback, Sbakernp! We look forward to assisting you again in the future!

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