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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

June 11, 2020

Outstanding dealership ! Doing business with the dealership for over 20 years ! Excellent and carting staff and personnel , especially service department ! All departments give exceptional care ! More

by 19Mathews
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wonderful young man in the department that sells Mercedes Benz accessories , caps, clothes, key rings, ryc, Troy Reed, Jerry McIntyre
Jun 11, 2020 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to write this review. We appreciate your loyalty and your business. Please give us a call at 706-256-6100 if you ever need anything. Safe travels!

June 05, 2020

I’ve never had such a positive experience with a dealership in my entire life. Angie went above and beyond in speaking with me and sending the videos to me. Brittany and Josh were great to work w More

by reneeattawaycrawford
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
Jun 08, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your five-star rating. We are thrilled that we exceeded your expectations. Please give us a call at 706-256-6100 if you ever have any questions, comments, or concerns.

June 04, 2020

This has been the BEST car buying experience we have ever had. We truly love our new vehicle and appreciate having had the opportunity to work with such an amazing and truly professional team. Thank you! More

by Ann Blair
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Blauvelt
Jun 05, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We strive for an exceptional experience each and every time. We appreciate your business. Safe travels!

June 01, 2020

It is not on Par with the hospitality and service you'd get from a better progressive benz dealership in major areas, you will experience the positive difference at other dealerships. Employees need to be More

by Unlessyouwantbob
Recommend Dealer
No
Employees Worked With
Bob Blauvelt
Jun 11, 2020 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to provide us with this feedback. Mercedes-Benz of Columbus is dedicated to providing top notch customer service. We would like to discuss this further with you. Please do not hesitate to contact or General Manager, Richard Joyner, at your convenience. Again, thank you for taking the time to write this review. We look forward to hearing from you.

May 27, 2020

Everything was outstanding from start to finish. I will definitely love to visit your dealership again for service or sales. Great service team at Columbus Mercedes More

by collinseldred
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. We are thrilled that we exceeded your expectation. Please give us a call at 706-256-6100 if you need anything!

May 22, 2020

Sales person was very knowledgeable and professional. Malcolm was polite and helpful as well as patient. He was very helpful during the test drive. He answered all of our questions. We enjoyed the experi More

by SALLIEC1
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your experience at Mercedes-Benz of Columbus. We look forward to your next visit and wish you safe travels in your Mercedes-Benz.

May 22, 2020

Efficient service! For those of you who are worried about the virus - Mercedes provided hand sanitizer and gloves if needed and all employees wore masks! My service toda More

by pfeifferp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
May 28, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. The safety of our customers is our top priority. We appreciate your business. Safe travels!

May 21, 2020

Awesome! Everyone that I had dealings with were so professional and pleasant. I love the look and smooth ride of my new SUV. I recommend MOC to everyone ou More

by nlsykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick McCloud, I believe is the best delivery person out there. He really knows what he is doing and he made sure that I understood everything I was signing. Thank you Mr. McCloud., Angie Braid
May 22, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We aim for an exceptional experience each and every time. Please give us a call at 706-256-6100 if you have any questions, comments, or concerns.

May 21, 2020

Excellent Service We have several Mercedes. A few old classics and newer models as well. The Service Department always does a great job. Our last purchase was a 2018 SU More

by largemanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Phil Bono
May 22, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We appreciate your business and we hope to see you again soon. Safe travels!

May 20, 2020

Tire Problem I had a tire problem on fri the 15 of may, I did not get my car back until tues the 19th of may and it cost me $388.51 . we are in the market for a n More

by RICH540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry McIntyre, Jerry McIntyre
May 22, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We apologize for the time it took to get your tire. Unfortunately, we did not carry your tire and had to reach out to an outside vendor. We appreciate your patience and we appreciate your business. We look forward to seeing you next time.

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