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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

July 01, 2020

Second purchase from M-B of Columbus. Super nice folks. Happy with my purchase experience. Every interaction I’ve had over the past 5 years has been more than satisfactory. More

by C.Erwin
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Hall
Jul 02, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with us. We appreciate your business and wish you many miles in your new Mercedes-Benz. Please give us a call at 706-256-6100 if you ever need anything.

June 30, 2020

Best service experience ever. The staff and the manager were very friendly. I was kept up to date with everything happening with my vehicle. Awesome! More

by L. Lane
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
Jul 01, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you taking the time to share your experience at Mercedes-Benz of Columbus. We make sure a customer knows exactly what's going on with their vehicle so they can make the best decision. Please give us a call at 706-256-6100 if you have any questions, comments, or concerns.

June 30, 2020

The best sales and service in Columbus Georgia❗️Excellent amenities waiting area immaculate and super clean. The maintenance department service very personable with an excellent staff very warm and friendly! More

by GIDRON3201
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Hall, Troy Reed, Jerry McIntyre
Jul 01, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review and we appreciate your business. Please call us at 706-256-6100 should you ever need anything. Safe travels!

June 30, 2020

It took a long time. It took most of June to get my issue resolved.I came back every week of June .It took a long time to get the issue fixed. More

by adolphus.ware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lizzy Spitzmiller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed
Jul 01, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Feedback like this lets us know our ares of improvement. Our Service Manager, Troy Reed, has reached out to you via email. We hope to hear from you soon.

June 30, 2020

I have been very satisfied regarding servicing of my vehicle. Their job performance good quality work with reasonable price. Staff completion of service in a timely manner. More

by EJELLEN23
Recommend Dealer
Yes
Employees Worked With
Robert Weihl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback and we're glad that we exceeded your expectations with our customer service. We can't wait to see you next time. Safe travels!

June 28, 2020

Amazing service!!!!!!! I found my car online and had it delivered to my doorstep! Easiest purchase ever! And I highly recommend Zach as your salesman More

by mrsgilbert1108
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Holloway
Jul 01, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review and sharing your experience with us. We strive to make the car-buying process as easy as possible. Please give us a call at 706-256-6100 should you ever need anything.

June 26, 2020

Professional and caring group. Addressed all my concerns and found creative ways to make a great deal come to life. Will definitely return in the future. More

by AANUMOLU
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to share your experience at our dealership. Please give us a call at 706-256-6100 if you need anything. We can't wait to see you next time.

June 26, 2020

Excellent and efficient service! I used the valet service and the picked my car up and took it to the dealership which was over 4”0 miles away from me. I was able to get my car serviced and not have to miss More

by KHEART2009
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. We strive to provide an exceptional experience each and every time. We appreciate your business. Safe travels!

June 26, 2020

MBC is always ready to serve and provide excellent service! They have never left me stranded or feeling neglected in my 13 years with them. More

by Dee
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your loyalty to our dealership. Please give us a call at 706-256-6100 if you ever have any questions, comments, or concerns. We truly value you and we are here for you.

June 26, 2020

The most professional dealership I’ve ever encountered. Josh was the absolute best salesman. His customer service, hospitality, and professionalism is exceptional. Every question I had was answered. All of More

by A. Smith
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. We'll be sure to keep up the good work. Please give us a call at 706-256-6100 should you have any questions, comments, or concerns. Safe travels!

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