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Mercedes-Benz of Columbus
Columbus, GA
1,580 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,580 reviews
November 09, 2020
Last week I received a notice that I need to check with my dealer about the recalled airbag on my GLK 350. I called receive prompt service and it was confirmed that they had indeed had a replacement for me my dealer about the recalled airbag on my GLK 350. I called receive prompt service and it was confirmed that they had indeed had a replacement for me. Within three days the part had come in. I had an appointment first thing in the morning and by 10:30 in the morning it was all set and ready to go. Excellent service prompt service. Thank you! More
by Linda
Verified CustomerEmployees Worked With
Jerry McIntyre
November 05, 2020
I always receive the best customer service experience. The service staff is top notch and always make the scheduled visit easy, as well as address all concerns. The service staff is top notch and always make the scheduled visit easy, as well as address all concerns. More
by TennisGR8
Employees Worked With
Other Employees :
Jerry McIntyre, Steve Melton, Troy Reed, Jerry McIntyre, Tyler Knowles
November 03, 2020
Angie Braid is amazing! All of the staff ar Mercedes were overly helpful and welcoming. I would buy another car from them for sure! Thanks! overly helpful and welcoming. I would buy another car from them for sure! Thanks! More
by jenn.shelton73
November 03, 2020
Every Mercedes service department I've gone to always had great customer service, cleanliness and friendly staff. I've never had an issue. You guys have the best service and customer treatment I've ever expe great customer service, cleanliness and friendly staff. I've never had an issue. You guys have the best service and customer treatment I've ever experienced! More
by Montalvo
November 02, 2020
This is the second Mercedes that I have bought from Mercedes Benz of Columbus GA and couldn’t be more pleased. Great service and friendly! Mercedes Benz of Columbus GA and couldn’t be more pleased. Great service and friendly! More
by TIFFANY07
Employees Worked With
October 31, 2020
GREAT!!!! Road side assistance !!!! Fast, Friendly, Professional, Excellent! I can’t remember the gentleman’s name but he was GREAT! Thank you for your help! Professional, Excellent! I can’t remember the gentleman’s name but he was GREAT! Thank you for your help! More
by withallmymight
Employees Worked With
The Roadside Assistance Manager
October 30, 2020
Great service as always. I can’t think of 25 words. I’m glad the service department is back where it use to be. Thanks glad the service department is back where it use to be. Thanks More
by tilmanncarol
October 30, 2020
Customer service was excellent. Very easy to make an appointment and to get a loaner vehicle. Jerry call me with a detailed issue with my vehicle. appointment and to get a loaner vehicle. Jerry call me with a detailed issue with my vehicle. More
by ROBERT_PADIN
Employees Worked With
Jerry McIntyre
October 29, 2020
Everything is always taken care of in a courteous and professional manner. I have complete confidence in their ability to diagnose and fix any problems I might have professional manner. I have complete confidence in their ability to diagnose and fix any problems I might have More
by Jobubba
Employees Worked With
Jerry McIntyre
October 29, 2020
Our experience with MB Cols service has always been top notch. .The service continues to be prompt, time efficient, and professional. Lizzie is courteous, personal, and delight to deal with. notch. .The service continues to be prompt, time efficient, and professional. Lizzie is courteous, personal, and delight to deal with. More
by JohnS
Employees Worked With
