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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

July 10, 2020

Top Notch Service MB of Columbus has been my auto service provider for over 15 years. They are particularly attentive to my concerns and have always done the job "righ More

by JTMCC42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot recall the name of the advisor who worked with Jerry. He was very attentive and helpful., Jerry McIntyre
Jul 13, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your kind words and we appreciate your business. Customer satisfaction and honesty are our top priorities. Please give us a call at 706-256-6100 should you ever need anything.

July 09, 2020

The customer service is ABSOLUTELY AMAZING! Everyone is knowledgeable, friendly, and go above and beyond! Words alone cannot express my gratitude and appreciation for the staff. More

by nikeemap
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
Jul 09, 2020 -

Mercedes-Benz of Columbus responded

Thanks for leaving a review. We pride ourselves on providing customer service that's better than any other dealership. We appreciate your business and hope to see you soon. Safe travels!

July 08, 2020

Great service purchased online picked up with ease. Customer service was great. Car was clean and ready when I picked it up. Will definitely return to do business in the future. More

by andrewfrenchjr
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Jul 08, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We're dedicated to providing great customer service to each and every customer. We appreciate your business. Safe travels! Please give us a call at 706-256-6100 should you ever need anything.

July 07, 2020

I like the old standard way My experience was pretty nice and most of the saving I had I appreciate it . Normally there higher I love discount think about who does at time like a More

by CHANEY.SHEILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed
Jul 08, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We pride ourselves on being the best and that's why we always give the best customer service. Safe travels!

July 07, 2020

The best service we’ve had at any dealership. They had someone drive 2hrs each way so I could co-sign paperwork with my husband. Ms. Angie Braid went over and beyond offering myself continued assistance w More

by grace
Recommend Dealer
Yes
Employees Worked With
Angie Braid
Jul 08, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with our dealership. You don't have to live in Columbus to get the best customer service. We appreciate your business. Safe travels!

July 06, 2020

Great Very professional people in all areas from the time Imade the appointment till the completed service I would recommend the service department to anyon More

by HOGANWILLIE
Recommend Dealer
Yes
Jul 08, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We appreciate your business and we can't wait to see you next time. Please reach out to us at 706-256-6100 if you ever have any questions, comments, or concerns.

July 05, 2020

Great experience as usual. Addressed all concerns. Communication was excellent. Only reason for 4 stars instead of 5 was the cost of replacing some wear and tear parts. This however is not in dealer c More

by SARATMEKA
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jul 06, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We strive to provide an exceptional experience each and every time. Call 706-256-6100 should you need anything or have any questions. Safe travels!

July 02, 2020

They worked with me to get the car that my wife really wanted. She love is and it was the perfect post delivery gift for my wife. More

by brianjdavis1977
Recommend Dealer
Yes
Employees Worked With
Angie Braid
Jul 06, 2020 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to leave a review. We're glad we exceeded your expectations and found the vehicle your wife wanted. We hope to see you soon. Safe travels!

July 02, 2020

top flight 24 hr road assistance showed, diagnosed problem and started vehicle with deal battery, then ran diagnostics on their high speed computer confirming so More

by JohnS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee 24 hour Roadside Assistance
Jul 06, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We're dedicated to providing great customer service, especially during the time you need us most. Please give us a call if you ever need anything.

July 01, 2020

scheduled maintenance Everything was handled perfectly, as always. Courtesy car was loaned to me to use. It was clean as a whistle.. My car was showroom condition when I go More

by Jobubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed
Jul 02, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. It's good to hear that we exceeded your expectations. That's always our goal. We hope to see you again. Safe travels!

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